Account Services Associate I

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🔥 14 minutes ago

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Logo of Amynta Group

Amynta Group

1001 - 5000 employees

Founded 2018

🛡️ Insurance

🤝 B2B

👥 B2C

Insurance • B2B • B2C

Amynta Group is a company that specializes in providing comprehensive risk management solutions, including specialty property and casualty insurance products, captive insurance programs, and warranty and protection plans. Serving both businesses and consumers, Amynta Group connects clients with a network of trusted professionals to help manage risks and achieve their goals in today's challenging environment. They represent a variety of stakeholders, including insurance companies, retail agents, auto dealers, and consumer retailers, while offering products like workers' compensation, general liability, and trade credit insurance.

📋 Description

• Provide product, pricing and sales support to Sales, Dealership, Brand Manufacturer and Customers for US and Canada • Manage phone availability and inbound / outbound call volume • Provide exceptional service and manage SL and AR for service • Serve as subject matter expert for our Extended Service Contract line • Assist in helping & resolving issues involving Sales, Dealership, Band Manufacturer and Customers • Search Company database and files and/or confer with other departmental staff members to select the best solution to solve problems; expedite correction or adjustment • Coordinate reporting functions and effective turnaround time • Assist in achieving company sales and customer service goals & objectives • Assist with projects as assigned, accurately, timely, and with minimal supervision

🎯 Requirements

• Strong written and verbal communication skills • Experience working and interacting with across multiple departments and business lines • Proficient knowledge of Microsoft Office products, especially Excel • Ability to work independently in a remote/hybrid environment • Strong organizational ability • Excellent attention to detail • Ability to work under demanding time constraints and production goals • Ability to solve problems and help others deal with a variety of ambiguous variables in situations where only limited standardization exists • Ability to organize, prioritize, and control job responsibilities in order to meet deadlines in an environment with overlapping and potentially conflicting priorities

🏖️ Benefits

• Remote work option available • Competitive Medical, Dental, Vision, Disability, and Life insurance • 401k with Company Match • Generous Paid Vacation • Paid Holidays • Employee Referral Bonus

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