Field Service Technician

🕒 June 24

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Analogic

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1967

🏥 Healthcare

🏭 Manufacturing

📦 Logistics

Healthcare • Manufacturing • Logistics

Analogic is a company that designs and manufactures high-performance imaging systems, detectors, and electronic subsystems for medical imaging (CT, MRI, digital mammography) and aviation security (checked-baggage and checkpoint screening). They also develop precision power and motion control electronics under brands like Copley Controls, supplying OEMs and industrial customers with customized, high-reliability hardware and embedded systems.

📋 Description

• Drive exceptional customer service experience, improve customer satisfaction, maximize customer retention, and increase profitability. • Deliver exceptional customer service by diagnosing and resolving technical issues, thereby enhancing customer satisfaction and retention. • Perform electronic and mechanical repairs, documenting service reports, and maintaining strong customer relationships.

🎯 Requirements

• High School Diploma or equivalent with a minimum of 3-5 years' experience in troubleshooting and repair • Exceptional at managing time and able to complete assigned small field projects • Technically savvy; innovative, quick to learn and adapt to new technology • Professional demeanor and customer focused. • Demonstrated professional written and oral communication skills to document detailed reports and communicate effectively with both internal and external customers • Flexible and open to a fluid schedule and working environment. • Must pass a criminal background check, drug test, pre-employment physical, and credit check • Ability to safely and successfully perform the essential physical functions of the job (see application screening questions for additional details). • Must obtain and maintain an Airport ID Badge in compliance with the Airport Security Plan and TSA regulations, and the necessary public trust security clearance (eApp) and be authorized to access and handle Sensitive Security Information (SSI). • Must have a valid driver's license and dependable transportation, along with the ability to travel up to 10% of the time by plane domestically and internationally and have the required Real ID and Passport (for international travel).

🏖️ Benefits

• 401K with company match vested immediately • HSA/FSA match • 8 weeks paid parental leave • Healthcare for now and healthcare as your family and health change • Continuous Education Pathways