Client Consultant, IP Services

🔥 20 minutes ago

🇺🇸 United States – Remote

💵 $55k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

Where this job comes from

Posted on Anaqua's careers page, not through a job board

First seen by Remote Rocketship 20 minutes ago

Logo of Anaqua

Anaqua

501 - 1000 employees

☁️ SaaS

⚖️ Legal

💰 Private Equity Round on 2019-02

SaaS • Legal

Anaqua is a premium provider of integrated intellectual property (IP) management technology solutions and services. The company’s AQX platform combines best practice workflows with big data analytics and tech-enabled services to create an intelligent environment designed to inform IP strategy, enable IP decision-making, and streamline IP operations. Nearly half of the top 100 U. S. patent filers and global brands, as well as a growing number of law firms worldwide, utilize Anaqua’s solutions, with over one million users in large and medium-sized companies. Anaqua is headquartered in Boston with operations across the U. S. , Europe, and Asia.

📋 Description

• Provide best-in-class support for patent and trademark clients • Manage client relationships for new and existing clients, forming trusted partnerships focused on timely solutions • Support the sales team during the latter stages of the process to educate clients on the services • Proactively communicate and collaborate with external and internal clients to keep portfolio records current, accurate and valid • Establish and maintain close working relationships with colleagues across all territories to support a 'one firm' service delivery • Monitor docketing and deliver data reconciliation • Provide internal and external software training related to the Services division • Author and update process documentation • Engage in continuous process improvements and change management across the business

🎯 Requirements

• Bachelor’s Degree or related experience • 3+ years of intellectual property experience • Superb attention to detail, accuracy and strong organizational skills • Experience MS Office technology (Word, PowerPoint, Excel, etc.) • Demonstrative proactive client relationship skills • Ability to multitask and work on multiple complex tasks • Ability to diligently review various documents and client files • Excellent communication skills and the ability to interact professionally with a diverse group of executives, managers, subject matter experts, and administrative professionals • Maintain high levels of confidentiality and professionalism • Motivated and the ability to work in a fast-paced, team environment • Ability to work independently and time management • Paralegal skills and knowledge of Intellectual Property • Experience in a change management environment is valuable • Must be based in and authorized to work in the United States

🏖️ Benefits

• Hybrid or fully remote work model • Medical, dental, vision, life, and pet insurance • 401(k) with company match • Casual and fun work environment • 3 weeks of vacation • 8 company holidays, plus 2 floating holidays • Comprehensive benefits package

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