Research Team Manager – Probate, Lineage, General US

Job not on LinkedIn

🔥 5 minutes ago

🇺🇸 United States – Remote

💵 $76.4k - $90.7k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

Where this job comes from

Posted on Ancestry's careers page, not through a job board

First seen by Remote Rocketship 5 minutes ago

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Logo of Ancestry

Ancestry

1001 - 5000 employees

Founded 1983

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Ancestry is a consumer-focused family history company that helps people discover, preserve, and share their family stories through online genealogy tools, historical records, and consumer DNA testing. The company operates a subscription-based platform and eCommerce offerings (such as DNA kits), maintains a large consumer DNA database, and combines technology, data science, and content to power personal discovery and research. Ancestry emphasizes customer experience, diversity and inclusion, and employs global teams across product, engineering, marketing, and science-related roles.

📋 Description

• Lead, mentor, and performance-manage a team of up to 15 research professionals • Conduct regular one-on-ones, set goals, and drive ongoing skill development • Own team research quality and ensure compliance with standard operating procedures • Maintain professional genealogical standards • Oversee project allocation and assist with operational bottlenecks • Directly manage a small portfolio of client research projects • Partner with Operations Directors on team goals, hiring, and business operations • Collaborate with Client Relationship Managers to resolve client concerns • Interface with executive leadership on client experience and product quality • Maintain active involvement in casework and industry best practices

🎯 Requirements

• 10+ years of professional genealogy experience • 5–10 years of recent experience in Probate, Lineage and/or General US Research • 2–5 years of direct team management experience • Proven track record of developing talent, managing performance, and resolving operational bottlenecks • Exceptional communication skills and experience delivering constructive feedback • Strong time management skills to balance management duties with active billable research • Certified or Accredited Professional Genealogist credential preferred • Bachelor’s degree or higher preferred • All job offers are contingent on a background check screen that complies with applicable law

🏖️ Benefits

• Eligibility for bonus • Equity • Comprehensive health, dental and vision benefits • Location-flexible work: nearest office, home, or hybrid of both, subject to location restrictions and role requirements • Background check compliant with applicable law • Reasonable accommodations for qualified individuals with disabilities

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