Service Account Manager

🕒 May 17

🇺🇸 United States – Remote

💵 $110k - $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on ANDRITZ's careers page, not through a job board

First seen by Remote Rocketship May 17

Logo of ANDRITZ

ANDRITZ

10,000+ employees

🚀 Aerospace

🏭 Manufacturing

Environment & Energy • Aerospace • Manufacturing

ANDRITZ is a globally leading supplier of process technologies, equipment, plants, and automation solutions. The company focuses on enabling the green transition through sustainable industrial transformation across multiple sectors including pulp and paper, metals, hydropower, and environmental and energy solutions. With a commitment to innovation and decarbonization, ANDRITZ's comprehensive portfolio includes technologies for recycling, renewable energy, and various industrial applications, contributing to a more sustainable world.

📋 Description

• Responsible for selling products for Pulp Service Business in the following process areas: Wood Yard, Cooking, Lime Kiln, Recausticizing, Evaporators, Power and Recovery Boiler Areas, and Automation. • Visit customers in Washington, Oregon, Idaho and Wyoming on a regular cycle. • Identify existing sales opportunities and generate new opportunities during each visit. • Follow-up on existing quotes by gathering intelligence on ANDRITZ offerings such as technical preferences, competition, pricing, and decision timing. • Enter and manage this information in the web-based CRM tool. • Maintain active communications with product group personnel regarding all opportunities. • Participate and support final negotiations to obtain orders. • Continuously develop and maintain contacts in Engineering, Maintenance, and Operations. • Maintain customer satisfaction by ensuring all issues are identified and resolved. • Coordinate, schedule, and participate in presentations for specific project opportunities as well as for general technology updates. • Participate in Digester Seminars, BLRBAC, and other industry conferences. • Accountable for territory sales forecasts, budgets, and cost controls. • Develop strategic plans for increasing sales in accounts in the territory. • Document and communicate mill visits in writing through Customer Interaction Center in timely manner.

🎯 Requirements

• B.S. degree in Engineering (CHE or ME preferred), or equivalent experience. • Proven success in sales and/or service. • Experience in the pulp & paper industry preferred. • Established relationships with pulp & paper customers in the region is a plus. • Strong intrapersonal skills and ability to communicate effectively in English. • Excellent organizational skills and the ability to multitask. • Fluent in Word, Excel, Outlook, and PowerPoint.

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