Field Sales Operations Manager

🔥 14 minutes ago

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🏙️ Outside Sales

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Angel Aligner

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

🏥 Healthcare

🏭 Manufacturing

☁️ SaaS

Healthcare • Manufacturing • SaaS

Angel Aligner is a medical device and digital orthodontics company that develops clear aligner systems and complementary digital treatment tools for orthodontists. With over 23 years of experience and more than 2 million smiles treated worldwide, Angel offers a portfolio of aligner products (Angel Aligner Select, Pro, KiD, Retainer), clinical solutions (e. g. , A6 mandibular advancement, A7 premolar extraction, A8 molar distalization), and patented smart features (angelButton™, angelAttach™, angelHook™). The company also provides the iOrtho software platform for intelligent digital treatment planning and case monitoring, plus education, webinars, and resources to support clinicians.

📋 Description

• Manages sales performance across assigned DSOs, ensuring customer and doctor satisfaction; provides regular performance reporting to leadership. • Leads development, execution, and optimization of DSO/OSO pilot, integration, and growth strategies. • Partners with the North America General Manager to align field execution with organizational goals. • Leads, coaches, and develops the Strategic Account Sales Team; oversees recruiting, hiring, and onboarding of new team members. • Drives the adoption and utilization of aligner solutions through hands-on training and support with DSO doctors and clinical teams. • Establishes team-wide standards for territory management and call planning. • Conducts quarterly co‑travel with each Strategic Account Representative to observe field performance, provide real‑time coaching on sales call execution, and deliver actionable feedback to strengthen skills and drive consistent improvement. • Fosters a culture of accountability, teamwork and customer centricity. • Uses CRM tools to manage pipeline, opportunities, and account activities. • Oversees team expense budgets, travel planning, and reporting. • Represents the organization at key conventions, meetings, and DSO leadership events. • Analyzes market trends, competitive activity, and DSO performance to identify risks and growth opportunities. • Collaborates with Marketing, Commercial Operations, Training, and Product teams to support field execution and program rollouts. • Provides accurate forecasting and business insights of assigned accounts to management.

🎯 Requirements

• Bachelor’s degree preferred; 7+ years of sales, strategic account management, or marketing experience within Orthodontics, Dentistry, or MedTech. • Proven experience working with DSOs/OSOs or managing enterprise-level healthcare accounts. • Direct knowledge of DSO and/or OSO Operations and Strategies. • Has North America DSO C-suite level connections and proven ability to participate in proactive and successful contract negotiations. • Strong communication and presentation skills, including the ability to deliver compelling business cases to C‑suite audiences. • Highly organized with excellent time‑management skills and attention to detail. • Able to work independently, navigate ambiguity, and execute with minimal direction. • Analytical mindset with the ability to interpret data, identify trends, and translate insights into actionable strategies. • Strong influencing and negotiation skills; adept at managing complex organizations, resolving conflicts, and driving alignment. • Proficient with CRM and sales management tools. • Valid driver’s license, clean driving record, passport, and ability to travel across North America.

🏖️ Benefits

• Travel is approximately 50% with overnight stays required • Car allowance provided, must maintain a reliable working vehicle and carry car insurance on vehicle. • We offer a competitive base salary, sales incentive bonus program, and benefits. • Eligible for annual sales incentive trip.