Director of Operations

🔥 5 minutes ago

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Logo of Annie Aesthetic

Annie Aesthetic

2 - 10 employees

We are an industry leading medical aesthetics group that is partnering with or acquiring best-in-class clinics across the USA. We provide world-class support to our partner-clinics, helping our partners and clients achieve their personal and professional goals.

📋 Description

• Own operational and financial performance across a defined set of portfolio companies, with accountability to revenue growth, margin management, and EBITDA outcomes • Set and track KPIs across clinic locations; build accountability rhythms with Clinic Managers and brand leadership • Oversee day-to-day operations across multiple clinic locations — in-person presence expected at key sites • Coach and develop Clinic Managers, elevating their ability to own their locations and their numbers • Identify and execute growth levers across revenue, client experience, and operational efficiency — including service mix optimization, retention programs, and provider productivity • Manage third-party vendor relationships including pharma/clinical suppliers, marketing partners, technology, and facilities across brands • Ensure each clinic maintains full compliance with applicable business licenses, permits, and clinical standards across all operating states

🎯 Requirements

• 5+ years of operational experience — ideally in multi-site, M&A-integration, or high-growth environments • Demonstrated track record of owning outcomes in fast-paced, ambiguous environments with limited resources • Strong financial acumen — comfortable owning a P&L and translating numbers into operational decisions • Exceptional people leadership skills across all levels of an organization, including clinic-level staff and senior founders • Advanced Excel/data skills; EMR, CRM, or other multi-site technology experience is a plus • Comfortable traveling to clinic locations; mix of in-person site presence and remote team management is expected

🏖️ Benefits

• Equity

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