Medical Support Assistant, Medical Receptionist

🕒 June 25

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

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Ansible Government Solutions

WebsiteLinkedInAll Job Openings

51 - 200 employees

🎖️ Defense

💼 Consulting

🏛️ Government

Defense • Consulting • Government

Ansible Government Solutions is a Service-Disabled Veteran-Owned Small Business that provides a wide range of services to Federal customers in the arenas of national security, healthcare, and government operations. Ansible focuses on solving complex challenges by employing dedicated staff to ensure successful outcomes for their clients. They offer expertise in program support, healthcare services, and information technology and security, aiming to optimize government missions and organizational performance. With a commitment to innovation and collaboration, Ansible serves as a trusted partner for U. S. civilian and defense agencies worldwide.

📋 Description

• Schedule, cancel, and re-schedule patient appointments and/or consults; enter no-show information; prepare for clinic visits; and monitor appointments and consults. • Provide general reception support in the Release of Information (ROI) offices at various medical centers. • Scan insurance cards, protect secure information, and complete all insurance buffer (ICB) encounters required by ICB. • Scanning of records and documents into an Electronic Medical Record (EMR) to support HIM functions at medical centers. • Make outgoing and receive incoming phone calls. • Review requests for reimbursement of travel costs and reconcile claims/vouchers for payments using electronic systems. • Review ambulance claims for eligibility and payment. • Assist in arranging transportation for eligible patients and work with clinical teams to request appropriate mode of transportation.

🎯 Requirements

• Citizen of the United States of America. • Ability to speak clearly, hear and write English. • Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.; log in; type 40-50 wpm with minimum errors. • Heavy phone and computer usage, often simultaneously. • Familiarity with medical terminology, hospital terminology and/or clinics. • Technically proficient in the skills necessary to fulfill the government's requirements; will be provided training by the SFVAHS on appointment management, VA policy and procedures. • Six months experience of clerical, office, customer service, or other administrative work that indicates the ability to acquire the knowledge and skills needed to perform the duties of the position. • Applicants can substitute one year of education above high school to qualify. • One year of education above high school or one to two years of related job experience. • Experience/Education combination: Equivalent combination of experience and education qualify for an entry level position for which both education and experience are acceptable. • Ability to pass a required level of security clearance (NACI-level background check).

🏖️ Benefits

• Competitive packages are available for qualified candidates.