
51 - 200 employees
🎖️ Defense
💼 Consulting
🏛️ Government
Defense • Consulting • Government
Ansible Government Solutions is a Service-Disabled Veteran-Owned Small Business that provides a wide range of services to Federal customers in the arenas of national security, healthcare, and government operations. Ansible focuses on solving complex challenges by employing dedicated staff to ensure successful outcomes for their clients. They offer expertise in program support, healthcare services, and information technology and security, aiming to optimize government missions and organizational performance. With a commitment to innovation and collaboration, Ansible serves as a trusted partner for U. S. civilian and defense agencies worldwide.
🔥 18 hours ago
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51 - 200 employees
🎖️ Defense
💼 Consulting
🏛️ Government
Defense • Consulting • Government
Ansible Government Solutions is a Service-Disabled Veteran-Owned Small Business that provides a wide range of services to Federal customers in the arenas of national security, healthcare, and government operations. Ansible focuses on solving complex challenges by employing dedicated staff to ensure successful outcomes for their clients. They offer expertise in program support, healthcare services, and information technology and security, aiming to optimize government missions and organizational performance. With a commitment to innovation and collaboration, Ansible serves as a trusted partner for U. S. civilian and defense agencies worldwide.
• Process and submit new prescription and medication renewal requests, including controlled substances, using approved VA protocols • Answer telephone calls from Veterans, physicians, and healthcare professionals regarding prescriptions and medication questions • Review prescription profiles and provide medication status updates within technician scope • Document patient and staff interactions in CPRS and other VA systems • Respond to questions about expired, discontinued, deleted, or unavailable medications • Escalate clinical issues to pharmacists • Verify patient identity before discussing protected health information • Manage inbound calls while meeting national productivity and quality metrics • Provide professional customer service to Veterans, staff, and external customers • Operate phone systems, including transferring calls and placing callers on hold • Follow Pharmacy Contact Center scripts and workflows • Resolve Veteran concerns at the first point of contact whenever possible • Seek guidance from team leads, pharmacists, or supervisors for unusual or complex issues • Maintain access to and compliance with VA electronic health record systems and security requirements • Maintain national pharmacy technician certification throughout employment • Complete additional duties as assigned
• US Citizen • High School Diploma or GED required • Graduate of an Academic Pharmacy Technician Training Program • Must hold an active national certification: Certified Pharmacy Technician (CPhT) through PTCB or Certified Pharmacy Technician (ExCPT) through NHA • All certifications must remain current and active • Minimum 1 year of retail pharmacy experience • Must reside within 50 miles of 3601 S 6th Ave, Tucson, AZ 85723 • Must be able to work shifts scheduled between 6:00 AM and 11:00 PM Pacific Time • Must have lived continuously in the United States for the past three years prior to appointment at a federal facility • Ability to sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift • Ability to lift up to 50 lbs from floor to waist • Ability to lift up to 20 lbs • Ability to carry up to 40 lbs a reasonable distance • Ability to push/pull with 30 lbs of force
• Full-time employment • Fully remote work arrangement (within 50 miles of the Tucson VA Medical Center) • Opportunity to support various VA Medical Centers • Equal opportunity employment • Reasonable accommodation support for applicants with disabilities
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