Client Partner

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APEXIT

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2000

💼 Consulting

🏢 Enterprise

🤝 B2B

Consulting • Enterprise • B2B

APEXIT is a global IT consulting and professional services firm that provides strategic consulting, implementations, managed services, and custom development to help organizations transform customer, employee, citizen, and student experiences. Their service offerings span CRM and customer experience (social, marketing, sales, CPQ, e-commerce, subscription, content management, customer service, field service, chatbots), HR and workforce management (payroll, benefits, recruiting, onboarding, learning, time & labor), finance and ERP functions (general ledger, payables/receivables, cash management, reporting, planning), supply chain and product lifecycle (inventory, manufacturing, maintenance, order management, procurement), middleware/integration, business intelligence, UI/UX, cloud migrations, master data management, and IoT-related development. Based in Minneapolis, they position themselves as a trusted advisor delivering transparency across strategic planning, implementations, managed services, and custom platform work.

📋 Description

• The Client Partner manages customer engagement with the goal of proactively taking care of customers and setting expectations to eliminate or minimize escalations. • If issues occur, the Client Partner responds to escalations and takes action to resolve the issue and puts processes in place to avoid similar issues in the future. • The Client Partner will also be responsible for identification and closing upsell / cross-sell opportunities to grow our accounts. • The Client Partner may also play an active role on projects and is staffed on projects, as needed. • They play a crucial role in building strong and lasting relationships with the client by overseeing and providing executive leadership.

🎯 Requirements

• Bachelor’s degree in Computer or Information Science-related field or commensurate experience required. • At least 25 years of related industry experience required in a senior level / management position • VP, SVP, CTO/CIO Industry Experience in a large companyHas been a customer of consulting services and hired and managed consulting organizations for significant project work • Knowledge and understanding of project management principles • Ability to establish priorities, meet deadlines, and solve problems • Familiar with developing and tracking budgets • PMP or AGILE Certifications (preferred) • Professional Services Experience (preferred) • Sales Experience (preferred) • Experience in Oracle or Salesforce (preferred)

🏖️ Benefits

• Comprehensive Medical Insurance (Preferred Provider Organization (PPO) High Deductible or Copay plans) with Wellness Program and Teledoc • Health Savings Account (HSA) • Medical Flexible Spending Accounts (FSA) – Full and Limited Purpose • Dental Insurance Options • Vision Insurance Options • Critical Illness Insurance • Accident insurance • Hospital Indemnity Insurance • Profit-Sharing Program • 401(k) Program (available after eligibility period) • Travel Incentive • Employer-Paid Life and Accidental Death & Dismemberment Insurance • Employer-Paid Short-Term Disability • Employer-Paid Long-Term Disability • Dependent Care Flexible Spending Account (FSA) • Bi-Weekly Pay via Direct Deposit • Employee Discount Marketplace • Paid Time Off, Paid Sick Leave, Paid Holidays • Flexible Scheduling • Remote Work • Learning and Development Activities • Employee Assistance Program