HRIS Services Coordinator

🔥 4 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $60k - $65k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Apis Services, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Apis Services, Inc. is a shared-services provider and back-office partner for Inperium, Inc. and its constellation of nonprofit affiliates. Through Management Services Agreements (MSAs) it delivers cost-effective administrative functions—including finance, payroll, human resources, IT, benefits and wellness, insurance and risk management, compliance and legal support, and fleet and facility management—while leaving programmatic operations under the control of each affiliate's leadership. The company’s model focuses on delivering operational efficiencies and allowing affiliates to reinvest savings into program quality and service delivery.

📋 Description

• Serve as the primary point of contact for employees and managers seeking HR support through ONE HR Services • Respond to inquiries related to HR policies, procedures, forms, benefits, employment information, and HR systems • Resolve routine HR questions at first contact whenever possible • Create, update, document, and close HR service cases accurately and timely • Maintain ownership of employee inquiries through resolution or approved handoff • Assist employees with ADP, onboarding, timekeeping, HR portal, and general HR system questions • Route complex issues to the appropriate HR specialist while ensuring a seamless employee experience • Protect confidential employee information and maintain compliance with privacy requirements • Utilize knowledge articles, SOPs, and service resources to provide consistent guidance • Monitor open cases and ensure timely follow-up and resolution • Identify recurring trends and opportunities to improve the employee experience • Participate in service improvement initiatives, system enhancements, and process optimization efforts • Support enterprise-wide HR initiatives, acquisitions, and organizational growth activities

🎯 Requirements

• High school diploma required • Bachelor's degree in Human Resources, Business Administration, or related field preferred • Previous experience in HR, HR operations, employee services, customer service, or administrative support • Strong verbal and written communication skills • Ability to maintain confidentiality and exercise sound judgment • Strong organizational skills and attention to detail • Proficiency with Microsoft Office applications • Experience supporting HR service centers or shared services environments preferred • Experience using HRIS, case management, ticketing, call center, or service management systems preferred • Experience with ADP or other HR technology platforms preferred • Knowledge of human resources practices and employee support processes preferred • Ability to sit, stand, walk, bend, and reach as needed • Ability to lift up to 25 pounds occasionally • Ability to work at a computer for extended periods of time • Ability to perform essential job functions with or without reasonable accommodation

🏖️ Benefits

• Competitive Compensation • DailyPay – Access Your Earned Wages Before Payday • Medical, Dental & Vision Insurance • 401(k) Retirement Plan • Paid Time Off • Employee Assistance Program • Wellness Programs • Employee Referral Bonuses • Company-Paid Training • Professional Development Opportunities • Ongoing HR and HRIS Training • Exposure to Multi-State HR Operations • Career Advancement Opportunities • Cross-Functional Learning Experiences • Leadership Development Programs • Opportunities Across Multiple Service Lines