
201 - 500 employees
Founded 1949
🏦 Banking
💸 Finance
💳 Fintech
Banking • Finance • Fintech
A+ Federal Credit Union is a member-focused financial institution that offers a wide range of banking services including checking and savings accounts, loans, and investment options. With the goal of building stronger communities, A+ FCU engages in various community support initiatives and provides educational resources for financial literacy. They prioritize member benefits and offer tools such as online banking and mobile apps to enhance the banking experience.
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201 - 500 employees
Founded 1949
🏦 Banking
💸 Finance
💳 Fintech
Banking • Finance • Fintech
A+ Federal Credit Union is a member-focused financial institution that offers a wide range of banking services including checking and savings accounts, loans, and investment options. With the goal of building stronger communities, A+ FCU engages in various community support initiatives and provides educational resources for financial literacy. They prioritize member benefits and offer tools such as online banking and mobile apps to enhance the banking experience.
• Process and fund consumer indirect applications for auto, recreational vehicle, solar, and merchant lending products • Review electronic contract packages for accuracy and completeness • Contact dealers and lending partners to resolve funding issues • Process applications, verify stipulations and documentation, and prepare contracts for funding • Validate documents to prevent fraud • Open indirect membership accounts and resolve related issues • Fund and disburse loans, including deposits, proceeds, and dealer compensation • Notify dealers and partners upon contract funding • Handle inbound calls regarding pending or completed contracts • Support outbound loan verification and onboarding calls • Process dealership payoff requests and resolve audit exceptions • Balance daily EFT totals and prepare and reconcile monthly dealer reserve reports • Serve as a subject matter expert for indirect and merchant loan processing • Make override or exception decisions within guidelines • Assist with escalations and complex problem resolution • Support training and coaching of Level I team members • Lead team huddles and monthly dialogs • Meet or exceed Level II performance expectations • Participate in departmental projects and initiatives • Represent the credit union at volunteer and community events • Conduct quarterly performance dialogs with supervisor • Perform other duties as assigned
• High school diploma or GED required • Bachelor’s degree preferred • Minimum 3 years of experience in a financial institution or sales • At least 1 year of experience in consumer lending or loan processing • Strong understanding of consumer loan products, policies, and regulations • Proficient in indirect vehicle contracts and consumer loan documentation • Familiarity with Reg B, ECOA, FACTA, FCRA, Reg Z, MLA, and TILA • Excellent verbal and written communication skills • Professionalism, diplomacy, and tact • Strong math and computer skills, including MS Office proficiency • Ability to work independently and collaboratively • Effective problem-solving and conflict resolution skills • Ability to work a minimum of 40 hours per week • Frequent reaching, bending, stooping, and data entry • Heavy communication via phone, email, and in-person
• Training and procedure reviews • Volunteer and community events • Annual regulatory training • Quarterly performance dialogs with supervisor
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