Global Technical Operations Control Center Leader

Job not on LinkedIn

🔥 0 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟠 Senior

⚙️ Operations

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Apollo Mission Critical Engineering

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

🤝 B2B

⚡ Energy

🏢 Enterprise

B2B • Energy • Enterprise

Apollo Mission Critical Engineering is a mission-critical infrastructure engineering, construction, commissioning, and operations support services company focused on designing, building, launching, and operating high-reliability facilities worldwide. The firm specializes in data centers, fulfillment centers and warehouses, power plants and utility substations, pharmaceutical facilities, industrial manufacturing sites, and oil & gas refineries, delivering projects with an emphasis on safety, integrity, professionalism, and predictable outcomes. Apollo serves hyperscalers, colocation datacenter clients, and contractors with a client-obsessed, people-powered approach and a rapidly growing global footprint.

📋 Description

• Lead the day-to-day activities of the Global Technical Operations Control Center (TOCC). • Monitor operational performance across all active projects, commissioning activities, and customer engagements. • Provide centralized oversight of field operations, commissioning schedules, critical milestones, and resource deployment. • Coordinate real-time decision-making during operational disruptions, technical issues, project delays, and customer escalations. • Establish and maintain operational control processes, communication protocols, and escalation procedures. • Develop and implement operational playbooks for commissioning, startup, turnover, and emergency response activities. • Drive continuous improvement initiatives focused on safety, quality, productivity, and customer satisfaction. • Ensure customer commitments, service levels, and project milestones are consistently achieved. • Serve as the executive escalation point for customer concerns and operational issues. • Monitor customer satisfaction metrics and implement corrective action plans when necessary. • Oversee workforce deployment and resource allocation across multiple projects and geographic regions. • Manage technician, engineer, commissioning manager, and field leadership assignments to optimize utilization. • Develop and manage operational budgets for labor, travel, equipment, training, and project support activities. • Identify cost reduction and productivity improvement opportunities without compromising quality or customer experience. • Establish and monitor key performance indicators (KPIs) related to project execution performance, revenue, and gross margin performance.

🎯 Requirements

• Bachelor’s degree in Engineering, Business, Operations Management, Construction Management, Finance, or related field preferred. • MBA or advanced business degree preferred. • 8+ years of leadership experience in technical operations, commissioning, mission-critical facilities, construction, engineering, or industrial operations. • Experience managing multi-site operations and field service organizations. • Strong understanding of project execution, workforce planning, and operational controls. • Experience with budgeting, forecasting, and financial analysis. • Proven ability to lead teams through complex technical and operational challenges.

🏖️ Benefits

• Health and wellness plans (medical, dental, vision, life, disability) • Flexible spending accounts • Paid time off, holidays, and more • Paid parental leave • 401K plan with immediate match benefits • Employee assistance programs • Tuition reimbursement programs • Employee discount programs