Branch Operations Manager

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CrossCountry Mortgage, LLC

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💸 Finance

💰 $400M Debt Financing on 2021-11

Finance

CrossCountry Mortgage, LLC is one of America’s leading retail mortgage lenders, providing a range of mortgage solutions for homebuyers, homeowners looking to refinance, and those seeking home equity loans. They offer a comprehensive suite of services including home purchase loans, mortgage refinancing, and home equity lines of credit (HELOC). The company prides itself on helping clients navigate the home buying process with ease, whether they are first-time buyers or seasoned investors. Known for their competitive interest rates and efficient loan processing, CrossCountry Mortgage aims to support their clients in achieving their home ownership and financial goals.

📋 Description

• Serve as a liaison between the organization’s internal and external clients • Oversee and participate directly in the loan process from start to finish • Communicate with borrowers about loan programs, costs, and applicable loan documents • Review and audit income, assets, DU, and credit documentation within mortgage files • Review and deliver mortgage loan disclosure packages, including rate disclosures and re-disclosures • Assist in managing a pipeline of Conventional, FHA, VA, USDA, 203k, Jumbo, and reverse mortgage loans • Structure loans to present the best program for borrowers’ financial circumstances • Review files for missing documentation supporting approval • Pre-underwrite items such as paystubs, credit reports, W2s, bank statements, and court orders • Input disclosure feeds, present disclosures, and set up loans to fit borrowers’ needs

🎯 Requirements

• Bachelor’s degree and/or equivalent combination of education/experience • 3–5 years of residential mortgage processing experience • Experience with Encompass LOS preferred • Prior underwriting or processing experience a plus • Knowledge of RESPA guidelines and mortgage and consumer regulations • Knowledge of DU, LP, Microsoft Outlook, and Windows • Excellent math and analytics skills • Excellent communication skills • Excellent prioritization and time management skills • Ability to meet deadlines • License required for communicating loan programs and costs with borrowers

🏖️ Benefits

• Competitive compensation plan • Medical insurance • Dental insurance • Vision insurance • 401K • Company-provided short-term disability • Employee assistance program • Wellness program • Robust benefits package