Fraud Product Analyst I

🔥 6 minutes ago

🇺🇸 United States – Remote

💵 $60k - $70k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🔍 Product Analyst

👻 Ghost score 1%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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AppGate

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🎖️ Defense

📦 Logistics

Consulting • Defense • Logistics

AppGate is a global cybersecurity company that delivers high-performance Zero Trust Network Access (ZTNA) solutions for enterprises and government agencies. Its platform enforces identity-based, adaptive access policies using real-time risk scoring, AI-powered application discovery, and a direct-routed architecture designed to avoid cloud bottlenecks and scale with demanding environments. AppGate also provides professional services and cyber advisory offerings — including adversary simulation, penetration testing, and third-party access risk assessments — to help organizations implement and operationalize Zero Trust controls.

📋 Description

• Serve as a post-deployment technical resource for U.S. bank and credit union customers, supporting rule configurations and workflows in 360 Risk Control • Train new customers on product use and support existing customers in getting ongoing value from the platform • Analyze and research electronic transactions across online banking payment channels, including bill pay, ACH and P2P payments • Detect suspicious activity by interpreting large, complex and sensitive data sets using technology and analytical methods • Identify new and emerging fraud patterns by analyzing account and transaction behavior, then propose new rules or calibrate existing rules and analyzers • Estimate alert volumes and response ratios, recommend tuning for optimal performance and support configuration changes in the product console • Validate the quality, accuracy and completeness of customer data and alerting, identifying data gaps and reporting issues • Support the Technical Account Manager in managing a growing book of U.S. accounts, providing coverage that ensures continuity of service • Partner with Delivery, Support, Product and Customer Success to provide timely service, ensure customer satisfaction, and improve the product and service • Stay current on industry fraud and financial crime trends

🎯 Requirements

• Understanding of banking payment methods and current fraud trends • Working knowledge of online banking and payment types, including bill pay, ACH and P2P transactions • Ability to quickly learn new software, methods and procedures and apply new concepts using technology • Strong verbal and written communication skills with a customer service orientation • Ability to explain complex configurations in simple terms • Ability to prioritize workload based on department and customer needs • Ability to work independently and as part of a team • Microsoft 365 (Word, Excel and Outlook) • 1 to 2 years of experience working with financial institutions (preferred) • Working knowledge of analytics and workflow tools, including pivot tables and SQL (preferred) • Certified Anti-Fraud Specialist (CAFS) certification (preferred)

🏖️ Benefits

• Salary of $60,000.00 - $70,000.00 per year • Travel less than 5%, only as required for specific customer engagements • Equal employment opportunity and affirmative action protections

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