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Senior Engagement Manager

🕒 April 13

đŸ‡ș🇾 United States – Remote

⏰ Full Time

🟠 Senior

👔 Manager

đŸ‘» Ghost score 55%

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Logo of Apply Digital

Apply Digital

501 - 1000 employees

đŸ’Œ Consulting

📣 Marketing

📩 Logistics

Consulting ‱ Marketing ‱ Logistics

Apply Digital is a digital transformation partner that helps businesses drive impact through strategy, products, platforms, commerce, and innovation. The company specializes in business transformation strategy, R&D through their Lab, and offers various services including strategy and research, experience design, tech advisory, engineering, data intelligence, and managed services. Apply Digital has worked with major clients such as Kraft Heinz and Games Workshop, focusing on strengthening digital experiences and commerce platforms across multiple countries. With a global presence, Apply Digital emphasizes the value of diversity and cultural differences within its team to deliver exceptional client outcomes.

📋 Description

‱ Serve as the primary point of contact for enterprise-level clients ‱ Align deliverables with business goals and execute them on time and at high quality ‱ Translate client goals into actionable marketing objectives and measurable deliverables ‱ Oversee and project manage campaign activities, including email builds, QA, approvals, and deployment coordination ‱ Partner with clients on email and CRM strategy, including segmentation, testing, personalization, and optimization ‱ Lead developers, strategists, designers, and project managers to deliver integrated MarTech programs ‱ Identify account growth opportunities and support renewals and expansions ‱ Contribute to internal process improvements ‱ Mentor mid-level CSMs and Project Coordinators ‱ Participate in resourcing, forecasting, and capacity planning discussions with leadership

🎯 Requirements

‱ 7+ years of experience in Email Marketing, CRM, or Lifecycle Marketing within an agency, SaaS, or marketing technology environment ‱ Proven experience managing enterprise or multi-brand clients with complex marketing automation and data structures ‱ Strong working knowledge of Iterable, Braze, Salesforce Marketing Cloud, or similar tools ‱ Solid understanding of audience segmentation, personalization logic, A/B testing, and campaign analytics ‱ Demonstrated expertise in project management and overseeing multiple concurrent workstreams ‱ Excellent communication and client relationship skills, including executive-level discussions ‱ Highly organized, adaptable, and proactive, with a passion for structure and process in a fast-paced environment ‱ Experience mentoring or coaching junior team members or project coordinators preferred

đŸ–ïž Benefits

‱ Great projects with international brands ‱ Inclusive and safe work environment ‱ Generous training budgets ‱ Partner tech certifications ‱ Custom learning plans ‱ Workshops, mentorship, and peer support ‱ Generous vacation policy ‱ Customizable extended health and dental plan ‱ Flexible work arrangements, including remote, in-office, or blended work ‱ Equal opportunity and inclusive workplace

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