Certified Medical Assistant

🕒 June 24

🗽 New York – Remote

🗽 New York – Remote

💵 $20 - $22 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

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aptihealth

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

💰 $50M Series B on 2021-11

Healthcare • Healthcare Insurance • Wellness

aptihealth is a healthcare company focused on transforming behavioral healthcare by providing integrated access to personalized mental health services. Partnering with health plans and systems, aptihealth delivers comprehensive care for children, adolescents, and adults with varying levels of mental health needs, from mild symptoms to severe and persistent mental illnesses. With convenient video therapy, medication management, and 24/7 support, aptihealth offers a fast track to mental health recovery for its members, ensuring they receive proactive and coordinated care.

📋 Description

• Provide administrative, clinical support, scheduling, and coordination of member services for a collaborative behavioral health team • Serve as a key resource for patients and parents/caregivers to engage, educate, and support members throughout their care journey • Conduct outreach to patients/parents/caregivers to confirm appointments and provide education regarding services • Obtain required consents and releases of information, including medication management agreements • Respond to patient inquiries and triage requests • Coordinate care and communication with primary care and external healthcare providers • Manage and process clinical correspondence, forms, and letters

🎯 Requirements

• 2+ years of experience as a Certified Medical Assistant (CMA) • Proficiency with Electronic Health Records (EHR/EMR) systems • Strong written and verbal communication skills with the ability to effectively support patients and providers in a virtual environment (phone, video, email, etc.) • Ability to prioritize patient needs and appropriately triage requests under clinical direction • Experience supporting patients in a telehealth or virtual care setting preferred

🏖️ Benefits

• Comprehensive Medical, Dental, and Vision plans available • Paid Time off, Sick Time and Paid Company Holidays • 401k Retirement Savings Program with 2% Company matching • Voluntary Life Insurance • Employee Assistant Program (EAP) • Competitive Salary • Work from home