Business Platforms Administrator – AI Transformation

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Aquifer

11 - 50 employees

Founded 2012

📚 Education

⚕️ Healthcare Insurance

Education • Healthcare Insurance

Aquifer is a leading provider of online clinical learning resources for medical and health professions educators and students. Since its establishment in 2006, Aquifer has facilitated the completion of over 15 million virtual patient cases. The company offers a variety of educational tools and courses across numerous fields such as family medicine, internal medicine, pediatrics, and more. Aquifer’s robust platform is designed to enhance clinical decision-making skills through realistic virtual patient cases and customizable quizzes. It is widely utilized in medical schools, physician assistant programs, and nursing practitioner programs across the United States and internationally.

📋 Description

• Administer and maintain all major business platforms, including HubSpot CRM, Ticketing, Content Management and Marketing tools; Monday.com project and task management; Google Workspace • Drive the delivery and adoption of Aquifer's AI agenda, focusing on where AI can make a genuine commercial and operational difference • Provide onboarding, training, and ongoing support to internal business end users across all platforms and AI tools • Create clear documentation, SOPs, and knowledge base articles for platform use, AI workflows, and adoption guidance

🎯 Requirements

• 3+ years of experience in SaaS administration, end-user training, reporting, customizations, and platform management • Proven expertise in HubSpot, Monday.com, and Google Workspace • Demonstrated experience implementing automation tools and AI-powered features within business platforms • Practical understanding of GenAI, copilots, automation, and workflow redesign from a business and operating-model perspective • Proven track record identifying high-value AI use cases and taking them from pilot to scaled, embedded adoption • Bachelor's degree in Management Information Systems, Computer Science, Business, Transformation, or related field (or equivalent experience)

🏖️ Benefits

• Health insurance • Professional development opportunities • Flexible work arrangements • Paid time off

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