GenAI, Agentic AI Engineer

🕒 May 13

🐊 Florida – Remote

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⏰ Full Time

🟠 Senior

🔴 Lead

🤖 AI Engineer

👻 Ghost score 44%

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Logo of Arbitration Forums, Inc.

Arbitration Forums, Inc.

51 - 200 employees

Founded 1943

🛡️ Insurance

⚖️ Legal

☁️ SaaS

Insurance • Legal • SaaS

Arbitration Forums, Inc. is a membership-focused organization founded in 1943 that operates as the nation's largest arbitration and subrogation services provider for the insurance and claims industry. AF manages arbitration programs and electronic subrogation workflows across auto physical damage, medical payment, personal injury protection (PIP), property subrogation, special arbitration, international/reciprocal matters, and related programs. The organization offers online platforms (Total Recovery Solution and E-Subro Hub) to file and respond to cases and exchange subrogation demands, provides training and reference materials to members at no cost, and reports high volume metrics (about 1. 1M annual arbitration disputes, 2. 3M subrogation demands, 5k+ members, and $27B+ in claims).

📋 Description

• Design, develop, and refine prompts for large language models • Develop effective AI interactions through programming and playground utilization • Design, develop, and implement Agentic AI solutions across the agentic solution lifecycle • Collaborate with cross-functional teams to align solutions with business requirements and objectives • Conduct A/B testing of prompt variants and automation solutions • Analyze model behaviors, agentic paths, deviations, and degradations • Stay current with LLM, RAG, prompt engineering, and Agentic AI advancements • Integrate GenAI and AI solutions into business processes, products, and workflows • Create documentation and reusable libraries for internal and external use • Establish observability and monitoring frameworks with the MLOps Engineer and stakeholders • Implement explainability frameworks using Model Context Protocols and SHAP • Recommend improvements for AI acceptable use and ethics in collaboration with Legal and Compliance • Ensure data quality and integrity for GenAI, Agentic AI, and NLP solutions • Follow data security protocols and regulatory requirements • Develop safety filters to prevent biased or harmful responses • Work with IT, product architecture, data engineers, data analysts, data scientists, and business stakeholders • Provide technical leadership, mentorship, training, and support to junior data team members • Support model and solution observability and governance efforts • Perform other duties assigned by the manager or required by projects

🎯 Requirements

• Bachelor’s or Master’s degree in Computer Science, Information Systems, Data Science, Linguistics, or a related field • Minimum of 7 years of experience in NLP, GenAI, LLMs, RAG, data governance, data science, or a related role • Deep understanding of the components and development process of an Agentic AI solution • Advanced programming knowledge, including Python and AI-centric libraries such as TensorFlow, PyTorch, and Keras • Working knowledge of Azure AI Foundry and ML Studio • Working knowledge of low code solutions, tool integration, and multi-agent collaboration • Experience mapping and defining business processes and/or workflows for automation • Cloud computing knowledge for deploying and managing AI applications on AWS, Google Cloud, or Microsoft Azure • Deep understanding of Docker and Kubernetes • Experience combining Tool Use, Reflection, and Planning design patterns • Expertise in generative models such as GANs and VAEs • Ability to design, train, and optimize generative models • Experience in NLP for text generation projects • Working knowledge of text parsing, sentiment analysis, and transformer models such as GPT • Data management knowledge, including preprocessing, augmentation, synthetic data generation, cleaning, and labeling • Proficiency in prompt engineering for generative AI models and experience creating and integrating RAG capabilities • Strong understanding of NLP concepts and techniques • Understanding of Agentic AI frameworks and tools such as CrewAI and Azure AI Foundry • Working knowledge of cloud services including Microsoft Azure, AWS, and Google Cloud • Experience with AI tools such as MS Azure ML, Databricks AI, Snowflake CortexAI, and Dataiku • Strong knowledge of data governance, data security, and compliance practices • Familiarity with Webfocus and Power BI • Proficiency in Python, R, or SQL • Excellent analytical and problem-solving abilities • Strong communication and interpersonal skills • Ability to lead projects and mentor junior staff • Auto Insurance claims industry experience preferred • Must occasionally lift and/or move up to 25 pounds • Reliable high-speed internet access and a dedicated workspace

🏖️ Benefits

• Fully remote position • Reliable high-speed internet access and a dedicated workspace • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

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