Customer Support

🕒 February 25

🗣️🇮🇱 Hebrew Required

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Logo of Arbitrip

Arbitrip

11 - 50 employees

Founded 2015

☁️ SaaS

🤝 B2B

🏪 Marketplace

💰 $4M Venture Round - Arbitrip on 2018-06

SaaS • B2B • Marketplace

Arbitrip is a B2B hotel-booking technology platform that provides corporations, travel agencies, loyalty programs and airlines with a white-label booking experience and access to a large aggregated inventory of over 1. 8 million properties. The SaaS platform combines multiple supplier channels to surface exclusive, highly competitive hotel rates, policy controls and budget visibility, and uses AI-powered personalization and advanced search tools to help businesses reduce hotel spend, streamline bookings and improve user engagement.

📋 Description

• Provide fast and efficient support to end-users, suppliers, hotels, and partners. • Improve customer experience and retention through behavioral and activity analysis. • Contribute to product development by analyzing customer feedback and offering creative insights.

🎯 Requirements

• Previous experience in customer service and excellent interpersonal skills. • Availability for shift work. • Very high proficiency in English and Hebrew (spoken and written). • Strong teamwork, collaboration, and communication abilities. • Advantage: experience in the travel industry or travel agencies.

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