Info Services Analyst II

Job not on LinkedIn

🔥 4 minutes ago

⛰️ Colorado, North Carolina, +4 more states – Remote

⛰️ Colorado – Remote 🌲 North Carolina – Remote 🦀 Maryland – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote ⚔️ Virginia – Remote

💵 $69.3k - $110.3k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Analyst

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Arbor Research Collaborative for Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1997

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Arbor Research Collaborative for Health is a nonprofit health services research and technology organization that conducts real-world evidence generation, clinical and policy research, and develops health IT and data platforms to inform healthcare policy, clinical quality, and patient outcomes. It partners with government agencies (including HHS, CMS, NIH), foundations, and private-sector clients to provide data coordinating center services, disease and treatment registries, clinical trial research, mixed-methods evaluation, and health IT modernization using cloud, AI, and modern development practices.

📋 Description

• Analyze business issues, define requirements, design applications, and recommend automated systems and protocols • Determine operational objectives, gather information, and evaluate output requirements and formats • Work with end users to analyze, define, model, and document systems requirements • Construct workflow charts and diagrams, write specifications, and validate developers' wireframes • Develop organizational change management frameworks and conduct user acceptance testing • Create end-user documentation and deliver training • Review data collection instruments for standards, consistency, and best practices using ArborLinkCore • Improve data collection and user experience with data analysts and users • Define metrics and requirements for dashboards and reporting tools • Leverage AI such as Claude for business development and solutions under organizational guidance • Design and develop manual and automated tests • Develop, modify, and validate test plans and cases • Perform functional, application, regression, performance, and CI/CD release testing • Perform Section 508 accessibility testing with manual screen-reader verification against WCAG 2.0 Level AA and practicable WCAG 2.2 Level AA • Identify coding weaknesses and provide corrective feedback to developers • Maintain detailed test and results logs • Improve quality assurance processes across teams and projects • Triage, prioritize, reproduce, and track issues through resolution with project teams • Communicate testing status and deliverables throughout the software development life cycle

🎯 Requirements

• Bachelor's degree with at least two (2) years of progressive experience with requirements specification and quality assurance for software development projects • Knowledge of Agile software development process and ability to participate actively in meetings and ticket reviews • Experience using issue tracking systems (e.g., JIRA) for prioritization and resolution of issues • Ability to elicit complex requirements from customers (e.g., study scientists and clinical monitors) • Ability to effectively prioritize, quickly determine critical elements from trivial, and eliminate roadblocks • Demonstrated experience documenting results of systematic, structured tests and processes • Exemplary customer service, with adaptation to audience-appropriate verbal and written communication approaches • Strong organizational, analytical, and problem-solving skills; attention to detail • Health research and/or healthcare industry background • Understanding of application object models and relational database concepts • Ability to write and troubleshoot straightforward SQL queries joining multiple tables and views • Proficient in Microsoft Office (Excel, Word, PowerPoint) • Experience with automated testing tools and frameworks • Experience with Section 508 accessibility testing tools and WCAG success criteria • Experience with workflow diagramming and wireframing tools (e.g., Visio, Lucidchart, Figma)

🏖️ Benefits

• Remote work arrangement • Minimal overnight travel, no more than 5% • Reasonable accommodation for applicants with disabilities