Admissions Coordinator

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☕ Washington – Remote

☕ Washington – Remote

💵 $27 - $30 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Arc Partnership

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏠 Real Estate

🌍 Social Impact

Construction • Real Estate • Social Impact

Arc Partnership is a joint venture between Nottinghamshire County Council and SCAPE, focused on delivering sustainable land and property services. The company specializes in construction and maintenance services, working with small and medium enterprises to create sustainable spaces across Nottinghamshire and the East Midlands. Arc Partnership supports community regeneration and economic growth by developing properties that provide socioeconomic value. Its services include pre-construction design, development, risk management, and emergency repairs. The company is committed to building strong communities through efficient and safe property management.

📋 Description

• Manage high-volume inbound and outbound calls, texts, and emails for new and returning patients, providing clear, confident communication from first point of contact with a strong sense of urgency and follow-through • Schedule qualified consultations that convert, aligned with clinic-specific performance metrics and goals • Use Salesforce and other systems to manage patient follow-ups, track activity, and maintain accurate, detailed communication records • Guide patients through registration and portal account creation, ensuring a smooth and complete onboarding experience • Coordinate provider referrals and verify insurance eligibility, including navigating patient benefits through insurance portals and clearly communicating coverage, expectations, and next steps • Educate patients on treatment options, processes, and what to expect, ensuring they feel informed and prepared • Re-engage previous patients and manage ongoing outreach to support consult volume and pipeline goals • Provide administrative support to ensure a seamless, organized patient onboarding experience • Maintain a high level of attention to detail while working across multiple platforms simultaneously • Work independently in a remote environment while staying productive, responsive, and accountable to performance expectations • Collaborate closely with clinical teams to ensure patients are appropriately prepared and transitioned for care

🎯 Requirements

• Minimum of 3 years experience in healthcare administration or patient coordination is required • Excellent communication and customer service skills • Experience with CRM systems (Salesforce preferred) • Strong organizational skills with the ability to multitask in a fast-paced environment • Must be able to work Pacific or Mountain Standard Time hours

🏖️ Benefits

• Competitive Hourly Rate: $27-30/hour, paid bi-weekly • 401(k) retirement plan with employer match up to 4% • Comprehensive medical, dental, and vision insurance for employees and eligible dependents • HSA (with employer contribution) and FSA options to help manage healthcare and dependent care expenses • Employer-paid life insurance and AD&D coverage • Employee Assistance Program (EAP) with confidential mental health and life support resources • Generous paid time off and additional paid holidays