Head of Revenue Operations

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $175k - $200k / year

⏰ Full Time

🔴 Lead

💹 Revenue Operations

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👻 Ghost score 1%

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Arcadia

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

💼 Consulting

💰 $29.5M Venture Round on 2020-01

Healthcare • Consulting

Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success.

📋 Description

• Own and scale the revenue operating system, including processes, metrics, and infrastructure • Partner with Systems Engineering to improve and scale Salesforce structure, data hygiene, workflow automation, and adoption • Evaluate commercial and revenue operations tools and recommend an optimal AI-native tech stack • Own the commercial tech stack and roadmap in partnership with Product and Tech • Own pricing strategy, SKUs, and the end-to-end quote-to-cash process • Own forecasting cadence and develop forecasting models for pipeline, bookings, and ARR • Build AI-powered operating tools including automated briefings, pipeline intelligence, meeting preparation, and reporting dashboards • Establish and maintain a unified KPI framework across the funnel • Coordinate Marketing, Finance, RFP, Value Enablement, and Sales Engineering resources around live opportunities • Partner with Sales, Marketing, Customer Success, and Finance leadership to align execution with company goals and financial plans • Analyze pipeline health, conversion rates, and sales efficiency to drive improvements • Design and manage sales compensation and incentive plans • Deliver scalable revenue operations, accurate forecasts, and actionable insights for executive decision-making

🎯 Requirements

• Held the exact role of Head/Director of Revenue Operations or equivalent at a company of similar growth stage • Track record operating at growth-stage speed and ambiguity, building infrastructure from scratch • Strong command of SaaS metrics including ARR, NDR, GDR, CAC, LTV, pipeline coverage, and sales productivity • Proven ability to build and operationalize forecasting models such as pipeline velocity and ARR forecasting • Deep, hands-on experience owning a CRM (Salesforce or equivalent) and broader GTM tech stack, including configuration, data integrity, and workflow design • Hands-on experience owning pricing strategy, SKU structure, and quote-to-cash processes • Comfortable using AI tools to automate reporting, briefings, and workflows • Track record partnering with Sales, Marketing, Customer Success, Finance, and executive leadership • Ability to move between strategy and execution and drive measurable impact • 8–12+ years of experience across Revenue Operations, Sales Operations, or GTM analytics in a SaaS environment • Experience supporting a high-growth SaaS company through post-acquisition integration, scale-up, or M&A • Familiarity with modern BI, AI, and planning tools such as Sigma, Adaptive, Salesforce ecosystem, and AI-native reporting/agent tools • Experience designing and optimizing sales compensation plans at scale

🏖️ Benefits

• Competitive compensation and strong benefits • Flexible Time Off • Growth path from individual contributor to leading people and functions supporting sales operations • Mission-driven culture supporting better healthcare outcomes • Collaborative, data-driven environment focused on impact, ownership, and continuous improvement