Associate Director, Market Access Training

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $195k - $230k / year

⏰ Full Time

🟠 Senior

👔 Director

👻 Ghost score 0%

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Ardelyx, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2007

🏥 Healthcare

💼 Consulting

🧬 Biotechnology

Healthcare • Consulting • Biotechnology

Ardelyx is a biopharmaceutical company focused on creating first-in-class medicines to meet unmet medical needs. The company specializes in therapeutic areas such as chronic kidney disease with hyperphosphatemia and irritable bowel syndrome with constipation (IBS-C). Ardelyx is committed to patient care, innovation, and collaboration with the community, aiming to improve quality of life for patients through novel treatments. With core values of fearlessness, passion, dedication, and inclusivity, Ardelyx fosters a respectful and inclusive workplace. The company is engaged in clinical trials and partnerships to support its mission of patient-centered medical advancement.

📋 Description

• Design, develop, and deliver comprehensive onboarding programs for new hires, primarily for the Field Reimbursement team • Serve as a technical training expert on access-related concepts for other functions, including field sales • Create and maintain an ongoing training curriculum to enhance team expertise, capabilities, and performance • Monitor market access trends and update training modules as required • Facilitate live, virtual, and on-demand training sessions using adult learning principles • Deliver advanced training to Field Reimbursement teams • Train teams on payer policies, coverage requirements, prior authorization, denial management, and patient services topics • Conduct field and virtual visits with Field Reimbursement Managers and Zone Access Managers to observe interactions with healthcare provider offices • Gather field insights to continuously improve training programs • Partner with field leadership to translate observations into training enhancements and capability-building initiatives • Partner with external vendors and internal stakeholders to develop eLearning, job aids, and workshops • Establish and lead quarterly educational opportunities with internal and external experts • Assess training effectiveness and implement improvements using microlearning, case studies, and simulations • Maintain expertise in Medicare, Medicaid, commercial payer policies, CPT, ICD-10, HCPCS, prior authorization documentation and submission requirements, patient support programs, and related compliance rules • Translate complex reimbursement information into practical, actionable training for field teams

🎯 Requirements

• BA or BS degree • 8–10 years of experience in business, preferably within the pharmaceutical or biotech industry, or equivalent experience • Demonstrated experience designing, developing, and facilitating training programs • Direct experience as a Field Reimbursement Manager (FRM) or Access Reimbursement Manager (ARM) • Knowledge of payer policies, patient access, and field reimbursement • Experience with specialty products, including hub services, pharmacy benefit models, or specialty pharmacies • Strong written and verbal communication skills, with the ability to explain complex access topics clearly • Ability to influence without direct authority and collaborate with senior leaders and cross-functional stakeholders • Proven project management, organizational, and operational skills • Ability to manage competing priorities, budgets, and expenditures • Ability to travel nationally approximately 40–50% of the time, based on business needs

🏖️ Benefits

• Annual bonus target, subject to eligibility and other requirements • Equity awards and equity incentive plans, subject to eligibility and other requirements • 401(k) plan with generous employer match • 12 weeks of paid parental leave • Up to 12 weeks of living organ and bone marrow leave • Health plans: medical, prescription drug, dental, and vision • Life insurance and disability • Flexible time off • Annual Winter Holiday shut down • At least 11 paid holidays