Principal Consultant – Oracle Cloud HCM

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $140k - $190k / year

⏰ Full Time

🔴 Lead

💼 Consultant

👻 Ghost score 2%

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Argano

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🏢 Enterprise

🤖 Artificial Intelligence

Consulting • Enterprise • Artificial Intelligence

Argano is a digital transformation and management consulting firm that helps enterprises design and implement high-performance operations. It provides strategy and business consulting, performance consulting, and end-to-end enterprise technology services (cloud migration, application development, ERP and business applications, managed services, and application support). Argano also delivers AI and data capabilities—covering generative AI, agentic AI, AI orchestration and governance, data engineering, data warehousing, and business intelligence—to embed AI into operational workflows. The company partners with major technology vendors (Microsoft, Oracle, SAP, AWS, Snowflake, Blue Yonder, Salesforce, and others) and serves clients across supply chain & logistics, retail/distribution/CPG, manufacturing, healthcare & life sciences, financial services, and construction sectors.

📋 Description

• Maintain regular communication with mid- to large-size clients, understand their needs and feedback, respond to inquiries, and resolve issues • Align client practices and procedures with validated HCM Cloud methods • Troubleshoot issues and propose best-practice solutions • Identify business requirements and map them to Oracle Cloud functionality • Identify functionality gaps and develop solutions through process or design changes • Configure Oracle Cloud to meet client requirements and document application setups • Analyze and resolve functionality issues while identifying long-term solutions • Lead and present to clients and internal teams • Advise clients on options, risks, and impacts to processes and systems • Manage scope and client expectations • Lead and support execution of test scripts • Participate in internal forums for training, teamwork, issue resolution, and innovative design • Provide knowledge transfer to clients • Create specification documents for technical object development • Drive innovative Oracle Cloud solutions and implement and test advanced enhancements and new functionality • Manage and oversee client accounts, including contract renewals, upselling, and cross-selling • Develop account plans to maximize value for clients and Argano • Focus on maintenance, reconfiguration, and new functionality or modules • Ensure high levels of client satisfaction and promptly address issues or complaints • Collaborate with clients on business goals, providing strategic insights and recommendations • Work with sales, marketing, project managers, and other internal teams to align client needs with Argano offerings • Prepare and present regular reports to management and clients on performance metrics and account status

🎯 Requirements

• Bachelor's degree in a relevant field such as Business Administration, Marketing, Economics, Finance, or Engineering expected • MBA or other relevant advanced degree preferred • 5–10 years of Client Services experience or in a related field • Module-specific experience in Talent Management, Time & Labor, Absence Management, Payroll, Core HR, or Compensation • Demonstrated understanding of business practice concepts within the module of expertise • Track record of building long-lasting client relationships • Experience with at least 3 full life-cycle Oracle HCM Cloud implementations • Ability to understand fundamental system design and purpose • Ability to engage effectively at the business and technical level • Strong written and verbal communication skills • Oracle certification in the module of expertise preferred • Experience with OTBI, HDL, HSDL, BIP, and FastFormula • Ability to manage and deliver projects, including planning and estimating • Proven ability to support sales as a Subject Matter Expert • Strong interpersonal skills • Knowledge of challenges commonly faced by client and support teams • Ability to work well autonomously and in a team environment • Ability to effectively manage priorities and multiple clients • Self-motivated and able to plan work effort and manage priorities • Experience leading and managing mid-size client projects independently • Experience providing complex solutions to clients • Extensive expertise across multiple technical domains and broad IT knowledge • Proven track record of successful project management and client satisfaction • Ability to manage senior-level client relationships with a focus on high-value and strategic clients • Ability to provide visionary leadership in client strategy development and execution • Ability to identify and cultivate new business opportunities, including large-scale projects • Ability to demonstrate innovation and creative problem-solving in client solutions • Capacity to create complex data models and simulations for strategic decision-making • Ability to maintain long-term client relationships and ensure client satisfaction • Proficiency in delivering high-impact presentations to executives and influencing decision-making