Senior Director, Client Engagement

🔥 14 hours ago

🇺🇸 United States – Remote

💵 $190k - $225k / year

⏰ Full Time

🟠 Senior

👔 Director

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Argano

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🏢 Enterprise

🤖 Artificial Intelligence

Consulting • Enterprise • Artificial Intelligence

Argano is a digital transformation and management consulting firm that helps enterprises design and implement high-performance operations. It provides strategy and business consulting, performance consulting, and end-to-end enterprise technology services (cloud migration, application development, ERP and business applications, managed services, and application support). Argano also delivers AI and data capabilities—covering generative AI, agentic AI, AI orchestration and governance, data engineering, data warehousing, and business intelligence—to embed AI into operational workflows. The company partners with major technology vendors (Microsoft, Oracle, SAP, AWS, Snowflake, Blue Yonder, Salesforce, and others) and serves clients across supply chain & logistics, retail/distribution/CPG, manufacturing, healthcare & life sciences, financial services, and construction sectors.

📋 Description

• Establish and maintain executive-level relationships with key client stakeholders. • Serve as a trusted advisor, providing strategic guidance and innovative solutions that support client business objectives. • Develop and execute account growth strategies to expand existing engagements and identify new revenue opportunities. • Drive client satisfaction, retention, and long-term partnership growth through proactive account management. • Partner with delivery teams to ensure successful execution of projects, programs, and managed services. • Collaborate with sales, consulting, delivery, and recruiting teams to align resources and capabilities with client needs. • Lead executive business reviews and present performance metrics, project status, risks, and strategic recommendations to client leadership. • Manage contract negotiations, renewals, statements of work, and commercial discussions. • Monitor engagement health and proactively identify and mitigate risks impacting client success. • Support proposal development, client presentations, and business development initiatives. • Identify opportunities to expand service offerings and deepen client relationships. • Mentor and develop Client Engagement Managers and other client-facing professionals. • Contribute to organizational planning, forecasting, and strategic growth initiatives. • Maintain awareness of industry trends, emerging technologies, and market developments to better serve clients.

🎯 Requirements

• Bachelor’s degree in business administration, Management, Information Technology, or a related field. • 12+ years of experience in client engagement, consulting, account management, professional services, or business development. • 7+ years of leadership experience managing strategic client relationships and customer-facing teams. • Demonstrated success managing and growing multimillion-dollar client accounts. • Proven track record of achieving revenue growth, client retention, and profitability objectives. • Strong executive presence with the ability to influence senior leaders and C-level stakeholders. • Excellent communication, presentation, negotiation, and relationship management skills. • Strong financial and operational management experience, including forecasting, budgeting, and revenue planning. • Experience leading complex consulting, transformation, or professional services engagements. • Ability to travel as needed to support client engagements and business development activities. • Experience within consulting, technology services, professional services, or business transformation environments. • Knowledge of enterprise business applications and digital transformation initiatives. • MBA or advanced degree in Business, Management, or a related field. • Experience managing enterprise-level strategic accounts. • Proven ability to lead cross-functional teams in a matrixed organization.