Jira Service Management, Confluence Administrator

Job not on LinkedIn

🕒 September 15

🏛️ District of Columbia, Washington – Remote

🏛️ District of Columbia – Remote ☕ Washington – Remote

💵 $80 - $95 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

👻 Ghost score 19%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Ariel Partners

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2000

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Ariel Partners is a technology services and product firm that helps public sector agencies and enterprises modernize mission-critical systems using Mission Critical Agile, AI, and DevSecOps practices. The company offers cloud modernization, application services, data and AI/ML solutions, managed IT operations, test automation, governance tools, and products such as Seatbelt for Jira, and holds multiple federal contract vehicles serving federal, state & local, and commercial clients.

📋 Description

• Administer Jira Service Management and Confluence Data Center environments, including configuration, user management, workflows, permissions, and security settings • Perform platform maintenance, upgrades, patching, troubleshooting, and performance optimization • Configure and support Jira workflows, issue types, screens, fields, queues, dashboards, and service desk processes • Manage and customize Atlassian Marketplace applications, including Deviniti, Appfire (JSU/JMWE), Adaptavist ScriptRunner, and Insight Asset Management • Develop and maintain Jira automation, Groovy scripts, custom workflows, REST API integrations, and process improvements • Support Confluence Data Center administration, including spaces, permissions, clustering, indexing, integrations, and content management • Configure and maintain authentication, SSO, LDAP/Active Directory integrations, and security controls • Develop reports, dashboards, documentation, and knowledge materials • Provide technical support, issue resolution, and user guidance for Jira and Confluence users

🎯 Requirements

• 5+ years of Atlassian Jira administration experience • Experience supporting Jira Service Management and Confluence Data Center environments • Strong knowledge of Jira workflows, permissions, automation, and enterprise configurations • Experience with ScriptRunner, Groovy scripting, REST APIs, JMWE, JSU, Deviniti plugins, and Insight Asset Management • Experience supporting enterprise-scale Atlassian environments • Ability to meet DOJ/BOP security clearance requirements • Atlassian Jira Administrator certification (preferred) • Experience supporting government, federal, or regulated environments (preferred) • ITIL/ITSM experience (preferred)

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