Admissions Coordinator

Job not on LinkedIn

🕒 July 16

🐊 Florida – Remote

🐊 Florida – Remote

💵 $75k - $100k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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Arista Recovery

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2021

🏥 Healthcare

🧘 Wellness

Healthcare • Wellness

Arista Recovery is a behavioral health and addiction treatment provider offering inpatient and outpatient services, medical detox, medication-assisted treatment (MAT), and a range of evidence-based and experiential therapies. The organization operates multiple locations (including Hilliard, OH; Paola and Overland Park, KS) and emphasizes family programming, aftercare support, 24/7 care, and holistic therapies such as CBT, DBT, trauma therapy, equine therapy, and horticultural therapy. They provide resources for families (free ebook) and support admissions and insurance verification.

📋 Description

• The Admissions Coordinator will be required to carry out duties that involve the screening of clients who need admission into our various treatment programs nationwide • This role works in collaboration with different departments across our community of facilities to obtain necessary billing information and Utilization Review information post admission • Must build effective working relationships within the work group for the benefit of our clients • Maintains admission guidelines by understanding and recommending changes to admission criteria, policies and procedures • Markets programs and facilities by answering questions via telephone and email • Obtains applicant information by requesting completed applications and medical information; verifying and clarifying information; interviewing client/family members; explaining admission criteria • Screens clients by comparing an individual seeking treatment conditions to admission criteria; evaluating and accepting or rejecting admissions; referring clients and family to other programs and institutions when applicable, and communicating with the Clinical or Medical Director when eligibility to the program is in question • Admits clients by completing admission and financial responsibility forms; coordinating and arranging physical, social, emotional, and support service requirements, including transportation • Resolves client/family dissatisfaction by investigating concerns; recommending changes in service policies and procedures • Prepares admissions reports by collecting, analyzing, and summarizing data and trends • Keeps clients safe by following safety policies, procedures, and regulations • Protects organization reputation by keeping information confidential • Updates job knowledge by participating in educational opportunities; reading professional publications, and/or maintaining personal networks • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

🎯 Requirements

• High School Diploma, GED, or equivalent preferred • Minimum of two years in addiction treatment admissions role experience • Demonstrated call center, office, and/or records management skills • General: Business English, including spelling, grammar, and punctuation • Ability to work independently • Excellent customer relations and receptionist skills • Computer proficiency in a CRM, Microsoft Office, Outlook, Excel, Word, and PowerPoint a plus