Field Applications Engineer

🕒 June 6

🦀 Maryland – Remote

🦀 Maryland – Remote

💵 $84.3k - $165k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

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Arrow Components

WebsiteLinkedInAll Job Openings

10,000+ employees

Arrow Components is the driving force behind arrow.com, the e-commerce portal for Fortune 120 company Arrow Electronics.

📋 Description

• Spending a majority of your time in front of customers to influence component selection. • Responsible for utilizing an advanced understanding of the customer needs and technical leadership expertise to champion return on engineering investment. • Manage supplier and customer expectations by building and developing relationships, keeping stakeholders up-to-date on activities, plans, and progressing towards initiatives. • Identify key relationships amongst decision makers within suppliers and customers. • Growing your account base each quarter. • Drive demand creation by maximizing Arrow content on designs. • Understand customer needs and leverage Arrow’s engineering and design services resources to facilitate solutions for customers. • Apply technical knowledge to influence designs utilizing solution selling, resources, and strategies. • Identifying solutions and resolutions to customer design needs and issues. • Monitoring your performance metrics throughout the quarter and taking corrective action as necessary to ensure you are on track to meet or exceed them. • Presenting technical seminars and workshops around your supplier lines. • Providing frequent updates to field sales team and being a motivating force around your supplier lines. • Partner with the sales team across pre-and post-sales activities, providing technical support and consulting to promote demand creation. • Technical calibrations & research with sales & other Arrow depts. & Suppliers in support of the customer design. • Champion return on engineering investment, design win priorities, initiatives, and promotions by obtaining buy-in and support from sales. • Attend and actively participate in strategic branch meetings and QBR. • Develop and drive strategic technical plans by supplier line or customer solutions. • Participate in ArrowEDGE initiatives through branch training and customer calls. • Organize engineering customer events. • Meeting with suppliers to review recent customer design activity and identify compelling solutions to promote with those customers. • Attend supplier trainings in person and via conference calls.

🎯 Requirements

• Requires at least 2 years of experience and in-depth knowledge with system/board/engineering solutions and electronic components. • Breadth of knowledge of electronic components. • Experience with design engineering. • Solves complex problems; takes a new perspective using existing solutions. • Independent worker; receives minimal guidance. • Acts as a resource for colleagues with less experience. • Stays up-to-date on supplier products and Arrow design services in order to act as a technical-marketing advisor to customers. • Typically requires a 4-year degree (engineering preferred) and a minimum of 5 years of related experience; or an advanced degree without experience.

🏖️ Benefits

• Medical, Dental, and Vision Insurance • 401k, With Matching Contributions • Short-Term/Long-Term Disability Insurance • Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options • Paid Time Off (including sick, holiday, vacation, etc.) • Tuition Reimbursement • Growth Opportunities • And more!