Lead Business Systems Analyst

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $100k - $140k / year

⏰ Full Time

🟠 Senior

🧐 Business Analyst

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Arrowhead Programs

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2006

🚘 Automotive

🏗️ Construction

💼 Consulting

Automotive • Construction • Consulting

Arrowhead Programs is a managing general agent/managing general underwriter platform that develops and distributes specialized insurance program solutions in partnership with top-rated insurance carriers. It operates a large portfolio of niche commercial, professional liability, public entity, specialty and personal lines programs, emphasizing data-driven underwriting, deep industry expertise, and strong B2B distribution relationships to address complex risk management needs.

📋 Description

• Coach, mentor, and support Business Systems Analysts at all experience levels • Support onboarding of new teammates with the Training and Onboarding Supervisor • Guide team members in resolving complex business analysis challenges, process inefficiencies, and execution-related issues • Promote knowledge sharing and continuous development • Operate as a functional leader through influence without direct supervisory authority • Monitor time tracking, service levels, sprint performance, backlog health, team capacity, workload distribution, and bandwidth • Identify resource constraints, delivery risks, and bottlenecks • Provide insights and recommendations to leadership for prioritization and decision-making • Perform quality oversight of business requirements, Jira tickets, and supporting artifacts • Promote standardized tools, documentation, workflows, and best practices • Partner with stakeholders to improve operational effectiveness and delivery quality • Identify and implement quality and efficiency improvements across business systems and workflows • Drive continuous improvement of standard operating procedures • Evaluate workflow effectiveness and recommend enhancements • Develop, maintain, and enhance training materials for Business Systems Analysts • Partner with Product Owners, Engineering, QA, and Business Stakeholders • Support alignment between Product Support and Project delivery priorities • Improve team effectiveness, consistency, and delivery outcomes

🎯 Requirements

• Proficiency with Jira, Microsoft Office tools, and related business systems • Experience working with insurance and operational systems (preferred) • Knowledge of process improvement methodologies, including continuous improvement and workflow optimization • Familiarity with automation tools and platforms to improve efficiency and reduce manual effort • Foundational AI literacy, including the ability to leverage AI tools to enhance analysis, documentation, and process outcomes • Preferred: Agile, Business Analysis, or Process Improvement certifications (CBAP, PMI-PBA, Lean Six Sigma, etc.) • Ability to perform each essential duty satisfactorily • Leadership and collaboration competencies

🏖️ Benefits

• Medical/Rx • Dental • Vision • Life Insurance • Disability Insurance • ESPP • 401k • Student Loan Assistance • Tuition Reimbursement • Free Mental Health & Enhanced Advocacy Services • Paid Time Off • Holidays • Preferred Partner Discounts

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