Senior Business Analyst

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $100k - $120k / year

⏰ Full Time

🟠 Senior

🧐 Business Analyst

👻 Ghost score 0%

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Celerity Consulting Group

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚖️ Legal

📦 Logistics

⚡ Energy

Legal • Logistics • Energy

Celerity Consulting Group is a consulting firm specializing in empowering public utility organizations by converting complex data into clear, actionable intelligence. They aim to mitigate risk, optimize assets, and maximize project results in the energy sector. The company offers strategic consulting, project management, and expert data analysis services, focusing on electric and gas utility consulting, utility vegetation management, and litigation support. Celerity's extensive expertise helps clients prepare for, prevent, and protect against incidents, ensuring safety and performance. Their unique approach involves refining and converting raw data into valuable insights to support utility operations and engineering challenges.

📋 Description

• Engage with clients to understand and document business processes, needs, and objectives related to field service operations • Analyze and translate business requirements into functional specifications for enterprise solutions • Conduct gap analyses to identify areas where current systems fall short of client needs • Collaborate with technical teams to design solutions aligned with client requirements and industry best practices • Assist in configuring and customizing tools to meet specific client needs • Develop and execute test plans to ensure solutions meet requirements and quality standards • Serve as liaison between clients, project managers, and technical teams throughout the project lifecycle • Facilitate workshops and meetings to gather requirements, present solutions, and obtain stakeholder buy-in • Prepare and deliver presentations and reports to clients and internal stakeholders • Identify opportunities to improve client business processes through FSM solutions • Recommend best practices and innovative solutions to improve field service operations and efficiency • Monitor solution performance and suggest enhancements based on data analysis and client feedback • Write user stories and test cases; execute tests and manage defects • Guide users through individual and collaborative UAT sessions • Navigate discussions when bugs are uncovered or business needs are deprioritized • Develop training materials and conduct client training sessions • Provide post-implementation client support to address issues and optimize solution usage • Travel for client meetings, workshops, and client-site work as required

🎯 Requirements

• Bachelor’s degree in Business Administration, Information Technology, Engineering, or a related field required • Minimum of 7 years of experience as a Business Analyst, with a focus on Enterprise Field Service Management and mobile workforce solutions • Over 8 years of experience in implementing projects for enterprise systems (ERPs, CRMs, FSM, etc.) • Experience in requirements gathering, process analysis, and solution implementation • Hands-on experience with SQL to access, retrieve, manipulate, and analyze data • Hands-on experience with Jira, Confluence, MS SharePoint, process design tools (Vizio, Signavio, etc.), and similar PMO tools • Strong understanding of utility operations, asset management, and field service management • Excellent analytical and problem-solving skills • Exceptional communication and interpersonal skills • Strong project management skills • Familiarity with business integration requirements across ERP, CRM, CIS, BI, and data warehouse technology stacks • Ability to travel to client sites domestically and/or internationally as required by project requirements • Experience in utilities, energy, or telecommunications • Hands-on experience writing detailed user stories, test cases, and executing tests • Experience logging, tracking, prioritizing, and validating defects • Experience guiding users through UAT sessions • Client-facing consulting experience preferred • Proficiency with FSM software platforms is a plus • Familiarity with GIS integration and mobile workforce management solutions • Knowledge of IoT, AI, and Machine Learning as applied to Field Service Management • Professional certifications such as CBAP or PMP are preferred • Current authorization to work full-time in the United States • Employer cannot sponsor or assume sponsorship of employment visas

🏖️ Benefits

• Medical Insurance • Dental Insurance • Vision Insurance • Disability Insurance (STD/LTD) • Flexible Spending Account • Health Savings Account • Basic Life/AD&D • 401(k) plan • Paid Time Off • Company Holidays • Leave of Absence • Remote work and Flexible Work Schedules (for qualified positions) • Employee Referral Program • Professional Development • Charitable Contribution Match • Formal training and certification • Team-building activities outside of work

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