
201 - 500 employees
🤖 Artificial Intelligence
☁️ SaaS
🏢 Enterprise
Artificial Intelligence • SaaS • Enterprise
ASAPP is a company focused on enhancing contact center operations through the implementation of advanced generative AI technology. Their solutions include the GenerativeAgent™, which automates complex interactions and boosts productivity by providing real-time assistance to support agents. ASAPP offers tools for speech analytics, self-service insights, and quality management, aiming to improve customer service efficiency while reducing agent turnover. By leveraging artificial intelligence, ASAPP aims to transform customer experiences and agent empowerment in some of the world's largest contact centers, providing seamless integrations and scalable support that mimics top-tier human agents.
🔥 6 minutes ago
🏄 California, New York – Remote
💵 $155k - $165k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💰 Account Manager
🦅 H1B Visa Sponsor
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201 - 500 employees
🤖 Artificial Intelligence
☁️ SaaS
🏢 Enterprise
Artificial Intelligence • SaaS • Enterprise
ASAPP is a company focused on enhancing contact center operations through the implementation of advanced generative AI technology. Their solutions include the GenerativeAgent™, which automates complex interactions and boosts productivity by providing real-time assistance to support agents. ASAPP offers tools for speech analytics, self-service insights, and quality management, aiming to improve customer service efficiency while reducing agent turnover. By leveraging artificial intelligence, ASAPP aims to transform customer experiences and agent empowerment in some of the world's largest contact centers, providing seamless integrations and scalable support that mimics top-tier human agents.
• Forecast, manage, and help close partner-sourced pipeline and revenue • Develop and execute channel plans that deliver measurable pipeline and revenue, starting with technology partners • Source, recruit, vet, and negotiate with new strategic partners • Co-sell with ASAPP account executives and partner field teams on named opportunities • Own partner onboarding and enablement, including playbooks, training, certification programs, and joint marketing materials • Work with Product and Engineering to support integrations and technical alignment with partners • Translate ASAPP’s technical capabilities into partner value propositions aligned with company objectives and sales priorities • Track KPIs for partner performance and program effectiveness • Represent ASAPP at partner meetings, industry events, and conferences • Manage day-to-day relationships with existing partners and work across teams to enable co-selling and delivery • Report to the VP of Partnerships
• 6-10 years in B2B SaaS within Enterprise and/or Contact Center environments (AI/ML experience preferred) • Proven success driving revenue through technology alliances, ISV partnerships, or ecosystem partnerships • Experience working with integrators, consultancies, resellers, business process outsourcers, or marketplace partners • Experience working directly on or alongside quota-carrying sales teams; direct sales or Account Executive experience strongly preferred • Ability to independently drive deals from sourcing through close • Effective negotiation skills with an understanding of legal and compliance considerations • Ability to communicate credibly with both technical and business stakeholders • Collaborative approach with Engineering, Product, Finance, Marketing, and Sales • Comfort operating in fast-moving environments with changing product capabilities • Experience with CRM/PRM tools and pipeline management preferred
• Commissions on top of the listed salary range • Eligible to participate in ASAPP's equity plan • Hybrid or remote work options • Equal opportunity employment • Employment application assistance for applicants with disabilities
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