Account Manager

🔥 26 minutes ago

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Ascend Learning

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📚 Education

🏥 Healthcare

☁️ SaaS

💰 $2.1M Series B - Acendi Interactive on 2009-01

Education • Healthcare • SaaS

Ascend Learning is a provider of education and training solutions, focusing on digital learning, assessment, and licensure/certification preparation for healthcare and other professional sectors. The company delivers online learning platforms, assessment tools, and curriculum to institutions, educators, and individual learners to support workforce development, certification readiness, and skills assessment.

📋 Description

• Present, sell and close business while addressing client objectives and pain points and proactively collaborate with internal teams to address client requirements, resolve issues while exceeding client expectations • Build strategic road maps to drive positive outcomes and solutions to meet client needs • Map client stakeholders, pinpointing champions, users, technical staff, and decision-makers • Actively manage and nurture the sales pipeline with timely follow-ups and progress tracking • Maintain and grow existing client relationships, manage account retention including account reviews and utilization reporting, and identify upsell and cross-sell opportunities • Negotiate and finalize deals, provide customer guidance, and develop growth strategies based on market insights. • Provide exceptional customer collaboration and guidance, collect implementation details • Develop and report on sales activity, forecasts, and market dynamics to management • Conduct strategic reviews to align solutions with clients and stay informed on industry trends to spot new business opportunities • Leverage market knowledge and client insights, including territory management, pipeline opportunities, and cross-sell opportunity referral activity where applicable

🎯 Requirements

• Bachelor’s degree is required. • 3+ years of sales account management experience within outside sales required • Strong negotiation skills for favorable client deals, this includes the ability to understand the needs and interests of both parties and find mutually beneficial solutions • Adept written communication for sales documentation • Ability to build trust and maintain regular contact for upsell/cross-sell opportunities • Strong analytical abilities are essential for sales data interpretation, trend identification, and strategic decision making • Average of 3 field travel days per week

🏖️ Benefits

• Flexible and generous paid time off • Competitive medical, dental, vision and life insurance • 401(k) employer matching program • Parental leave • Wellness resources • Charitable matching program • Hybrid work • On-site workout facilities (Leawood, Gilbert, Burlington) • Community outreach groups • Tuition reimbursement