Customer Education Program Manager

🕒 July 17

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Ashby

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🤝 B2B

👥 HR Tech

Consulting • B2B • HR Tech

Ashby is a software development company that specializes in providing hiring solutions for high-growth companies. Their platform enables teams of all sizes to manage an efficient and effective hiring process, helping organizations achieve their ambitious growth targets. Notable clients include Opendoor, Figma, Notion, Deel, and Modern Treasury.

📋 Description

• Own net-new customer education work from concept through publication, including courses, playbooks, recordings, and other learning assets. • Define the goal and shape of each learning asset — what it should help customers do, for whom, and in what format — then gather SME input, design the approach, and build it. • Refresh and improve existing Academy content so it stays aligned with how Ashby actually works today. • Translate complex Ashby workflows into clear, practical, outcome-oriented education. • Partner cross-functionally with CS, Product, PMM, and RecOps Consultants to identify high-value education opportunities and get the right assets out at the right time. • Contribute to the systems, standards, and workflows that help Customer Education scale while maintaining high-quality learning experiences. • Help us explore adjacent formats when useful.

🎯 Requirements

• You already know Ashby well. • You can juggle multiple projects. • You’re a strong writer. • You can record voiceovers. • You own work end-to-end. • You work well with subject matter experts. • You have good judgment about scope.

🏖️ Benefits

• You’ll get the time to do things the right way; we put a lot of emphasis on high quality work and avoid quick hacks as much as possible. • You get to work with a product that our customers are genuinely excited about. • 10-year exercise window for stock options. • Unlimited PTO with four weeks recommended per year. • Twelve weeks of fully paid family leave in the US. • $100/month education budget with larger development opportunities supported through manager approval. • Extended health benefits for you and your dependents (subject to availability with our Employer of Record). • Generous equipment, software, and office furniture budget.