Customer Success Enablement Manager

🕒 July 9

🏄 California – Remote

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💵 $160k - $190k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 25%

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Logo of Ashby

Ashby

51 - 200 employees

💼 Consulting

🤝 B2B

👥 HR Tech

Consulting • B2B • HR Tech

Ashby is a software development company that specializes in providing hiring solutions for high-growth companies. Their platform enables teams of all sizes to manage an efficient and effective hiring process, helping organizations achieve their ambitious growth targets. Notable clients include Opendoor, Figma, Notion, Deel, and Modern Treasury.

📋 Description

• Collaborate closely with Customer Success Leadership and cross-functional teams • Create and curate learning paths, playbooks, and frameworks • Own onboarding for Customer Success Managers and Implementation Specialists • Manage enablement systems and make resources easy to access • Measure effectiveness of enablement programs and link to business outcomes

🎯 Requirements

• Experience in Customer Success or related fields • Strong understanding of enablement strategies and principles • Ability to partner effectively with CS leaders • Familiarity with learning management systems (LMS) and tools • Proven ability to measure program effectiveness and iterate based on data

🏖️ Benefits

• Competitive compensation, including equity • 10-year exercise window for stock options • Unlimited PTO with four weeks recommended per year • Twelve weeks of fully paid family leave in the US • Generous equipment, software, and office furniture budget • $100/month education budget with more expensive items covered with manager approval

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