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Truck Line Representative

Job not on LinkedIn

🕒 August 18

🔔 Pennsylvania – Remote

infoinfo

💵 $14 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on Ashley Furniture Sourcing Office (India)'s careers page, not through a job board

First seen by Remote Rocketship August 18

Logo of Ashley Furniture Sourcing Office (India)

Ashley Furniture Sourcing Office (India)

11 - 50 employees

📦 Logistics

🏭 Manufacturing

🛒 Retail

Logistics • Manufacturing • Retail

Ashley Furniture Sourcing Office (India) is the India-based procurement and sourcing arm supporting Ashley Furniture’s global retail business. It coordinates supplier relationships, product sourcing, quality control, and logistics to supply furniture, mattresses, and home décor for Ashley’s retail stores and e-commerce channels. The office focuses on cost optimization, vendor management, and compliance to ensure consistent product assortment and timely delivery for Ashley HomeStore customers worldwide.

📋 Description

• Answer incoming phone calls from drivers to support delivery teams in customers’ homes • Resolve delivery issues while delivery teams remain on site • Monitor stop times and route progress to ensure timely deliveries • Make routing and delivery decisions • Reconcile completed deliveries, exchanges, and returns daily • Record issues and resolutions in DispatchTrack for communication across departments • Assist drivers with additional stop time and route delays during out-of-service moments • Review and respond to accommodation requests by reviewing routes and capacity • Perform other tasks assigned by team leadership

🎯 Requirements

• High school diploma or equivalent combination of education and experience • Previous clerical experience preferred • Excellent verbal and written communication and listening skills • Basic reading and comprehension skills • Basic numerical reasoning skills • Ability to complete paperwork accurately, neatly, and efficiently • Knowledge of Microsoft Office • Excellent organizational skills • Outstanding customer service skills • Ability to multitask in a fast-paced working environment • Knowledge of GERS, Loft, WMS, Storis, and Salesforce systems preferred • Ability to sit and reach at shoulder height regularly • Ability to communicate effectively with customers and coworkers by telephone • Ability to use vision to read documents and computer screens • Ability to type information into a computer

🏖️ Benefits

• Paid training • Growth opportunities and promotion from within • Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • 401K • PTO • Generous employee discount • Friendly, supportive work environment

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