
51 - 200 employees
Founded 1940
🏭 Manufacturing
📦 Logistics
🛒 Retail
Manufacturing • Logistics • Retail
John V Schultz Furniture is a brick-and-mortar and online furniture and mattress retailer based in Erie, Pennsylvania. The company operates a showroom and e-commerce site offering living room, bedroom, dining, office, outdoor and mattress products, plus accents and home decor. It provides services such as financing, delivery and shipping, price-match guarantees, protection plans, free design services, and in-store promotions.
🕒 August 18
Where this job comes from
Posted on John V Schultz Furniture's careers page, not through a job board
First seen by Remote Rocketship August 18

51 - 200 employees
Founded 1940
🏭 Manufacturing
📦 Logistics
🛒 Retail
Manufacturing • Logistics • Retail
John V Schultz Furniture is a brick-and-mortar and online furniture and mattress retailer based in Erie, Pennsylvania. The company operates a showroom and e-commerce site offering living room, bedroom, dining, office, outdoor and mattress products, plus accents and home decor. It provides services such as financing, delivery and shipping, price-match guarantees, protection plans, free design services, and in-store promotions.
• Answer incoming phone calls from drivers to support delivery teams in customers' homes • Resolve delivery issues while delivery teams remain on site • Monitor stop times and route progress to ensure timely deliveries • Make routing and delivery decisions • Reconcile completed deliveries, exchanges, and returns daily • Record issues and resolutions in DispatchTrack for communication across departments • Assist drivers with additional stop time and route delays during out-of-service moments • Review and respond to accommodation requests by reviewing routes and capacity • Perform other tasks assigned by team leadership
• High school diploma or equivalent combination of education and experience • Previous clerical experience preferred • Excellent verbal and written communication and listening skills • Basic reading and comprehension skills • Basic numerical reasoning skills • Ability to complete paperwork accurately, neatly, and efficiently • Knowledge of software including Microsoft Office • Excellent organizational skills • Outstanding customer service skills • Ability to multitask in a fast-paced working environment • Knowledge of GERS, Loft, WMS, Storis, and Salesforce systems preferred • Ability to sit and reach at shoulder height regularly • Ability to communicate effectively with customers and coworkers by telephone • Ability to use vision to read documents and computer screens • Ability to type information into a computer
• Paid training • Growth opportunities and promotion from within • Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • 401K • PTO • Generous employee discount • Friendly, supportive work environment
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