Bodily Injury and Litigation Supervisor

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Aspire General Insurance

1001 - 5000 employees

Founded 2013

💸 Finance

🤝 B2B

☁️ SaaS

🔥 Funding within the last year

💰 Debt financing on 2025-09

Finance • B2B • SaaS

Aspire General Insurance is a U. S. -based auto insurance carrier that specializes in affordable, non-standard and standard personal auto policies. The company provides digital-first services — including producer and insured portals, quoting, endorsements, payments, and claims handling — and partners with insurance producers and agencies to distribute coverage. Aspire emphasizes speed, flexibility, and reliable customer support (including Spanish-language service) through a modern platform and streamlined workflows.

📋 Description

• Review files for coverage, liability and timely handling. • Make handling recommendations and provide direction to team members. • Ensure ongoing processing of claims is within company standards and industry best practices and regulations. • Granting authority to accept, defer or reject a demand is a critical task. • Approving timecards is an important responsibility. • Review BI and UMBI evaluations to verify accuracy and recommend negotiation strategy. • Determine, recommend and grant authority for settlement and payment processes within the designated authority layer. • Assist with training including Decision Net, CMS Reporting Portal, Acrobat Reader Docu-Sign, ISO Claim Search and other processes as requested. • Regularly facilitate team meetings and one-on-one coaching sessions with direct reports. • Assist with various aspects of compiling data for our quarterly Litigation Calibration report. • Assist with assigning new files to members of the BI/Lit team. • Establish follow-up tasks for yourself or for management on all newly assigned BI/Lit files. • Provide ongoing task monitoring throughout the life of the file of certain files and/or file handlers. • Monitor and follow-up on files not worked in 30 days, files closed with open reserves and red/overdue tasks greater than four days delinquent. • Resolve complaint calls within your knowledge and authority and forward the others to management. • Conduct ongoing reserve adequacy reviews and direct reserves be increased when appropriate. • Grant authority to utilize certain approved vendors to assist with getting ANOIs signed and other tasks, and authorize the use of accident reconstructionist to opine in minimum impact claims. • Review vendor and legal invoices and authorize the payment of invoices (with the exception of invoices for the retention of experts, invoices for Trials and invoices over $4000). • Monitor PLDs and TLDs for timely processing and response. • Comply with state and federal laws, Department of Insurance criteria, insurance carrier criteria and follow and enforces Aspire General Insurance Company and partner’s policies, procedures and work rules. • Assist to identify, recruit, hire and develop top claims talent. • Achieve targeted performance goals. • Other duties as assigned.

🎯 Requirements

• Eight plus years’ experience in Property and Casualty insurance claims. • Must have a clear understanding of insurance industry practices, standards and terminology. • Significant experience handling litigated, property damage and injury claims. • Must be able to pass a background check. • Must have the ability to work in a high volume, fast paced environment while balancing multiple priorities. • Must have a disciplined approach to all job-related activities. • Must have a solid foundation of personal organization, sound decision making and analytical skills, strong interpersonal and customer service skills. • Must have strong keyboard skills as well as proficiency in Windows and MS Office products. • Prior management experience is preferred.

🏖️ Benefits

• Medical • Dental • Vision • HSA* • PTO • 401k • Company Observed Holidays

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