RCM Account Manager

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Assembly Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

⚕️ Healthcare Insurance

💸 Finance

☁️ SaaS

Healthcare Insurance • Finance • SaaS

Assembly Health is dedicated to elevating financial performance for healthcare providers through innovative revenue cycle management and back-office solutions. Their expert team and technology optimize processes, allowing healthcare organizations to focus on delivering quality patient care. With a comprehensive approach that includes analytics, compliance consulting, and staffing services, Assembly Health serves a wide array of physician specialties and long-term care communities across the United States.

📋 Description

• Serve as the primary point of contact for assigned clients, addressing inquiries and concerns proactively • Build and maintain strong relationships with healthcare providers and stakeholders • Conduct regular client meetings to review RCM performance, discuss challenges, and align on financial goals • Provide ongoing education to clients on RCM processes, industry trends, and regulatory changes • Monitor and analyze key performance indicators (KPIs) such as Days Sales Outstanding (DSO), Denial Rates, AR Aging, and Net Collections • Identify trends and implement solutions to optimize revenue collection and minimize delays • Collaborate with internal billing, coding, and collections teams to ensure timely claims submission, payment posting, and follow-ups • Address payer issues, reimbursement challenges, and operational bottlenecks • Develop and execute action plans to improve financial outcomes for clients • Ensure compliance with industry regulations (HIPAA, CMS, payer policies) and best practices • Provide detailed reporting and insights on revenue cycle health • Partner with leadership to refine workflows and enhance efficiency • Investigate and resolve client issues related to claims, payments, or system inefficiencies • Work cross-functionally with internal teams to drive process improvements • Identify automation and technology enhancements to streamline operations

🎯 Requirements

• 5+ years in revenue cycle management, medical billing, or healthcare account management • Bachelor’s degree in Healthcare Administration, Business, or equivalent years of professional experience • Familiarity with RCM software (e.g., ModMed, Epic, Athena, eClinicalWorks), payer portals, and reporting tools • Strong understanding of medical billing, coding (CPT, ICD-10), insurance verification, and reimbursement processes • Knowledge and familiarity with ProFee coding for ambulatory care practices. • Excellent communication, problem-solving, and customer service skills • Experience with financial reports, data analysis, and KPI tracking • 3+ years’ experience in supervising staff and overseeing workflow functions • Ability to function well in a fast-paced and at times stressful environment • Prolonged periods of sitting at a desk and working at a computer. Ability to lift and carry items weighing up to 10 pounds at times.

🏖️ Benefits

• Competitive Benefit Packages available • Paid Holidays • Paid Time Off to enjoy your time away from the office