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Tax Resolution Assistant

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $2.5k - $3k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Tax

👻 Ghost score 11%

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Logo of Assist World

Assist World

51 - 200 employees

Founded 2022

🎯 Recruiter

🤝 B2B

Recruitment • B2B

<Assist World> Assist World is a virtual assistant staffing and outsourcing company that matches businesses with vetted remote assistants across administrative, accounting, customer service, sales, social media, e-commerce, and industry-specific roles. They provide rapid discovery, matching, and onboarding, a management dashboard and dedicated account managers, and a satisfaction guarantee with rematch or refund options. Assist World serves businesses globally, emphasizes cost-effective, flexible staffing (part-time or full-time) with no long-term lock-ins, and promotes a bench of thousands of pre-vetted assistants for scalable teams.

📋 Description

• Gather and organize client tax documents, including W-2s, 1099s, and other supporting documentation • Review incoming client information for completeness and accuracy • Import client information into ProConnect tax software • Double-check automated data entries and identify discrepancies or missing information • Manually enter information where required • Maintain accurate and organized client records • Track the flow of documents and information throughout active tax resolution cases • Follow up on missing documentation and outstanding information • Support the tax resolution team with administrative and data-entry tasks • Help ensure cases move efficiently through each stage of the process • Communicate professionally and empathetically with clients when information or documentation is required • Learn and apply new processes, systems, and tax-resolution procedures as knowledge develops • Progress toward assisting with client cases and negotiating payment plans with the IRS

🎯 Requirements

• Minimum 2-year college degree in any field • Strong attention to detail and accuracy • Excellent data-entry and computer skills • Strong written and verbal communication skills • Comfortable working with spreadsheets, databases, and software systems • Strong organizational skills and ability to manage multiple cases or priorities • Ability to learn new software and processes quickly • Comfortable working independently in a relatively unstructured environment • Must be based in the United States or a U.S. territory, such as Puerto Rico or Guam • Experience with ProConnect or other tax software preferred • Previous experience in tax, accounting, financial services, or professional services preferred • Data-entry or document-processing experience preferred • Experience working with sensitive or confidential client information preferred • Customer service experience, particularly in situations where clients may be stressed or frustrated, preferred

🏖️ Benefits

• 100% REMOTE • $50 birthday bonus • $200 testimonial bonus • NO TRACKER. NO PROBLEM • Full-time (40 hours per week)

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