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Principal Solutions Consultant

🕒 September 25

🇺🇸 United States – Remote

💵 $185k - $195k / year

⏰ Full Time

🔴 Lead

💻 Solutions Engineer

Where this job comes from

Posted on Assured's careers page, not through a job board

First seen by Remote Rocketship September 25

Still open on Assured's site. Checked 11 hours ago.

Logo of Assured

Assured

11 - 50 employees

🛡️ Insurance

☁️ SaaS

🤖 Artificial Intelligence

Insurance • SaaS • Artificial Intelligence

Assured is a company that provides P&C (property and casualty) carriers with innovative solutions for claims processing. Their platform offers a suite of modular solutions designed to enhance customer experience, close claims quickly, and improve loss ratios through structured data collection and processing. The Assured platform facilitates the entire claims lifecycle, including FNOL (First Notice of Loss), messaging, fraud detection, and catastrophe (CAT) management. Their solutions are available as white-label SaaS offerings, requiring no integration, and can be deployed swiftly. With a focus on data-driven approaches, they aim to transform claims management in the insurance industry by harnessing artificial intelligence and providing streamlined, automated processes.

📋 Description

• Run discovery and solution design for deployments and integration strategy with a Client Engagement Manager • Embed during critical phases, including initial deployment, major expansions, and FDT opportunities • Own the technical narrative across carrier accounts • Write actionable defect tickets with reproduction steps, sample payloads, and expected versus observed behavior • Review API payloads for mistranslations and data loss • Run smoke tests to confirm changes meet carrier requirements before shipment • Maintain versioned workflow documentation and field-level mapping specifications • Monitor account health using production-data SQL to track capture rates and flag anomalies • Handle internal incident management across carrier accounts • Escalate critical information and knowledge to the Client Engagement team • Assume increasing ownership of the technical relationship for carrier accounts

🎯 Requirements

• Comfort with SQL, JSON, and APIs; ability to read payloads, write queries, and reason through relational data models • Sharp attention to detail • Clear written communication • 5 to 10 years of experience in a technical, analytical, or client-facing role such as solutions engineering, technical account management, or implementation consulting, ideally at a SaaS company • Some exposure to AI or machine-learning-powered products • Comfort explaining AI features to a carrier • Proactive, low-ego builder's mindset and motivation to grow • P&C insurance or insurtech exposure is a plus but not required

🏖️ Benefits

• Competitive salary and equity packages for all employees • Platinum medical, dental, and vision • Free life insurance, including long-term disability and short-term disability • Unlimited PTO and paid holidays • Maternity and paternity leave • Assured contributes 3% of your income to a 401(k), even if you don't contribute • Lunch provided twice per week • Monthly phone stipend and other home office perks • Health FSAs and HSAs • Team events and offsites

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