Regional Operations Director, Cell Therapy, Patient Operations

🔥 1 minute ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $171.6k - $257.4k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 0%

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AstraZeneca

WebsiteLinkedInAll Job Openings

10,000+ employees

💊 Pharmaceuticals

🧬 Biotechnology

🏥 Healthcare

Pharmaceuticals • Biotechnology • Healthcare

AstraZeneca is a global biopharmaceutical company focused on discovering, developing and manufacturing prescription medicines. The company emphasizes scientific research and innovation, with large-scale R&D and global business operations aimed at transforming healthcare for people, society and the planet.

📋 Description

• Lead and manage Associate Directors – Territory Operations Management assigned to the region • Oversee expansion of AstraZeneca cell therapy territories and alignment on company-wide goals across clinical and commercial products • Provide operational, clinical, and site infrastructure expertise for AstraZeneca cell therapy trials and commercial products • Lead regional cross-functional activities with internal partners • Develop and implement regional operational plans, targets, and activation forecasts across therapeutic areas • Build and maintain relationships with site partners, healthcare professionals, and regional stakeholders • Contribute to SOPs and guidance documents and ensure site quality parameters are met • Provide leadership and mentorship to team members • Lead business change management and process maturity assessments for site activation and post-activation • Analyze regional market and site dynamics and identify opportunities, roadblocks, and solutions • Collaborate with Clinical Operations, SMM, Manufacturing, Supply Chain, Medical, IT leadership, and other teams • Drive continuous improvements and solutions enhancing patient care throughout the cell therapy product lifecycle • Present patient operational reports and regional plans to senior management • Maintain knowledge of and follow activation goals, processes, regulatory standards, compliance, and procedures

🎯 Requirements

• Bachelor's degree in Nursing, Business, IT, or Life Sciences, or equivalent experience • 8+ years of experience working within a Cell Therapy Program, healthcare/pharmaceutical environment, directly with patients and/or healthcare providers • Minimum 5 years of experience in a Cell Therapy leadership role • Ability to develop and execute operational strategies in cell therapy • Change management experience and ability to resolve complex problems promptly • Flexibility to provide support outside regular business hours for emergent patient cases • Willingness to travel domestically and internationally up to 50% • Understanding of the healthcare customer environment and hospital regulations • Experience in a matrix organization with complex IT systems or portals supporting customer service, healthcare scheduling, supply chain management, and call centers • Familiarity with heavily regulated, quality-control environments and strict SOPs

🏖️ Benefits

• Short-term incentive bonus eligibility • Equity-based awards for salaried roles • Qualified retirement programs • Paid time off, including vacation, holidays, and leaves • Health coverage • Dental coverage • Vision coverage • Flexible benefits offering where possible • Personal and professional development support