Data Center Technician II

🕒 June 5

🌴 South Carolina – Remote

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💵 $19 - $30 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Logo of Astreya

Astreya

1001 - 5000 employees

Founded 2001

🔒 Cybersecurity

🏢 Enterprise

☁️ SaaS

Cybersecurity • Enterprise • SaaS

Astreya is a leading global provider of IT Managed Services and Technology Solutions, known for its innovative approach to digital engineering and IT logistics. The company focuses on empowering businesses to excel in today's dynamic digital landscape by maximizing productivity and fostering innovation. Astreya offers a range of services including Data Center & Network Management, Digital Workplace Services, Next-Gen Digital Engineering, and Cybersecurity Services. With a commitment to excellence and a focus on operational frameworks, Astreya aims to transform technology into a valuable strategic asset for organizations worldwide.

📋 Description

• Assist with installation of hardware into racks, asset tagging and scanning, cabling, data center maintenance, documenting processes and server installations. • Work on assignments that are moderately difficult, requiring judgment in resolving issues. • Participate in installing, moving, and decommissioning hardware including cabinets, shelves, power strips, rails, fiber/copper/other cables and cable management, servers, storage, and other devices in the Data Center. • Confirm and label devices, rack and cables. • Work in a standard ticketing system, providing clear, timely, and appropriate customer communications. • Work under the direction of Site Operations Supervisor and/or Operations Manager and follow Standard Operating Procedures (SOPs), Program Policies, Safety Policies, and Security Policies, while meeting requirements for quality and quantity of work. • Other duties as required.

🎯 Requirements

• High school diploma or general education degree (GED) • 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience • Excellent verbal and written communication skills in English • Ability to respond to any On-Call request within 1 hour, while on-call • Effectively utilize the ticket management systems • Ability to cable systems (power/copper/fiber/other) correctly based on ticket requirements and SOP standards • Experience working with CAT5e and CAT6 copper cable and multi-mode and single-mode fiber • Ability to adapt to changing priorities, conditions, and circumstances • Strong organization skills • Working knowledge of computer hardware • Understanding of networking components and infrastructures • Knowledge of copper and fiber testers • Excellent troubleshooting skills • Understanding of Data Center best practices (i.e. basic fault tolerance, cable routing, calculating power usage) • Experience with cable management and knowledge of how to run fiber and copper in a data center • Some knowledge of Data-Center electrical, HVAC, and bandwidth infrastructures as well as fiber/copper topologies • Able to operate material handling equipment – server lifts, pallet jacks, and forklifts (if certified) • Proficiency working with standard desktop PC tools and applications, such as MS Office, MS Outlook, web browsers, etc. • Ability to learn new software.

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