Organizational Support Manager – Capacity Engineering

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🔥 0 minutes ago

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $92.9k - $154.8k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👮‍♀️ Software Engineering Manager

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Astreya

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2001

🔒 Cybersecurity

🏢 Enterprise

☁️ SaaS

Cybersecurity • Enterprise • SaaS

Astreya is a leading global provider of IT Managed Services and Technology Solutions, known for its innovative approach to digital engineering and IT logistics. The company focuses on empowering businesses to excel in today's dynamic digital landscape by maximizing productivity and fostering innovation. Astreya offers a range of services including Data Center & Network Management, Digital Workplace Services, Next-Gen Digital Engineering, and Cybersecurity Services. With a commitment to excellence and a focus on operational frameworks, Astreya aims to transform technology into a valuable strategic asset for organizations worldwide.

📋 Description

• Collaborate with the Director and senior leaders to develop and maintain a unified roadmap, aligning site-level priorities with org-wide capacity targets, OKR integration, and cross-functional program milestones. • Identify opportunities to streamline processes, eliminate inefficiencies, and improve overall operational effectiveness. • Serve as the central coordination point for cross-functional partners, consolidating communication across multiple sites and ensuring consistent visibility into priorities, progress, and dependencies. • Develop & maintain centralized dashboards and reports to track key performance indicators (KPIs) across all sites, leveraging data analysis and visualization skills to provide consolidated leadership reporting and inform decision-making. • Oversee the planning, execution, and delivery of strategic projects and initiatives, ensuring timely completion, quality outcomes, and alignment with organizational objectives. • Maintain structured tracking of cross-organizational program milestones, dependencies, and readiness assessments, proactively flagging risks and ensuring delivery momentum across concurrent initiatives. • Support resource allocation and workload balancing across sites, ensuring engineers remain focused on high-value delivery work by absorbing coordination, task tracking, and XFN follow-up responsibilities. • Identify, assess, and mitigate risks that could impact the organization's ability to achieve its goals and objectives.

🎯 Requirements

• 8+ years of experience in a leadership or program coordination role, preferably in infrastructure, data center operations, or large-scale technology deployment environments. • Expert knowledge of project management methodologies (Agile, Waterfall, or hybrid). • Proficiency with project management software (e.g., MS Project, Smartsheet, Jira). • Strong analytical and problem-solving skills for complex project challenges. • Excellent written and verbal communication skills. • Proven ability to lead cross-functional teams in a dynamic, fast-paced environment. • Outstanding facilitation, negotiation, and conflict resolution abilities. • Demonstrated success in managing competing priorities, deadlines, and budgets. • Familiarity with regulatory requirements and compliance standards relevant to the specific industry. • Bachelor's Degree in Business Administration, Management, Computer Science, Engineering, or a related field is required. • Project Management Professional (PMP) or Certified Scrum Master (CSM) certification (or relevant certification) is strongly preferred. • Ability to travel (10–25%) to client sites or other company locations as needed. • Flexibility to work extended hours or weekends when project timelines require. • Strong commitment to fostering an inclusive, supportive, and collaborative work environment.

🏖️ Benefits

• Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only • Dental provided through UHC Nationwide • Vision provided by UHC • Flexible Spending Account for Health & Dependent Care • Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) • Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera • Corporate Wellness Program provided by Goomi Group • Employee Assistance Program • Wellness Days • 401k Plan • Basic and Supplemental Life Insurance • Short Term & Long Term Disability • Critical Illness, Critical Hospital, and Voluntary Accident Insurance • Tuition Reimbursement (available 6 months after start date, capped) • Paid Time Off (accrued and prorated, maximum of 120 hours annually) • Paid Holidays • Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law