Consumer Relations Representative

🔥 14 minutes ago

🇺🇸 United States – Remote

💵 $18 - $21 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 21 days.

Apply Now

Find Similar Remote Jobs

Asurint

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2005

🤝 B2B

☁️ SaaS

👥 HR Tech

💰 Venture Round - Asurint on 2017-03

B2B • SaaS • HR Tech

Asurint is a background screening company that provides data-driven screening solutions for employment, tenant, and government eligibility screening. They emphasize fast, accurate results using proprietary technology and integrations, offering services like criminal background checks, drug and health screening, and verifications. Asurint highlights rapid turnaround (94% same-day criminal searches), deeper searches (15% more criminal records reported), numerous integrations and an API, high client satisfaction, and compliance-focused resources, webinars, and partnerships. The company serves high-volume clients, integrates with HR and staffing platforms, and positions itself as a partner to streamline screening workflows.

📋 Description

• Handle daily client and consumer interactions by telephone and/or email regarding compliance-related questions • Communicate professionally with clients and candidates while opening cases to investigate claims • Address candidate concerns and identify discrepancies in background reports • Support the compliance function handling FCRA disputes • Monitor federal and state compliance for industries served, including staffing, healthcare, and non-profit • Support Strategic Account Managers and other departments with compliance-related issues • Assist the Manager, Compliance in implementing and enforcing policies, procedures, and activities required to comply with applicable laws • Conduct FCRA reinvestigations for various search types, including driving records and Social Security products • Develop a comprehensive understanding of company services to facilitate questions and provide appropriate answers • Perform other duties as required

🎯 Requirements

• Experience working in a heavy call-volume environment is required • Time management and prioritization skills are required • Proficiency in MS Office (Outlook, Excel, Word) or similar software is required • High school diploma or equivalent is required • Experience in customer service or a related function is preferred • Experience with the legal/court system is preferred • Experience with background screening is preferred • Relevant business management systems such as general ledger, HRIS, CRM, etc. is preferred • Salesforce is preferred • Professional Background Screening Association Basic or Advanced Certificate is a plus • If performing work-related driving, a driver’s license and satisfactory driving record are required • 0 to 2 years of relevant experience is preferred • Ability to work normal Eastern Time Zone business hours • Ability to lift light objects (less than 20 pounds) and carry them short distances (20 feet or less) is required • Some travel by personal automobile and occasional overnight travel may be required

🏖️ Benefits

• Medical, dental and vision effective first day of employment • 401(k) with employer match • Paid time off • 10 company-paid holidays • Employee Assistance Program • Wellness Program • Paid Bereavement • Pet Bereavement • Pet Insurance • Volunteer time off • Telecommuting Stipend • Professional development programs • Short-term disability • Company-paid long-term disability • Company-paid life insurance • Flexible spending/health savings accounts • Employee referral bonus

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume