Healthcare Virtual Assistant – Mental Health Practice

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Ataraxis

1 - 10 employees

Founded 2024

🎯 Recruiter

🤝 B2B

Recruitment • B2B

Ataraxis is a recruiting and outsourcing firm that helps growing companies hire full-time, MBA-level virtual assistants and offshore talent from regions such as the Philippines, Latin America, South Africa, and East Africa. The company provides end-to-end hiring support—rigorous screening (200+ applicants/week, ~5% acceptance), customized onboarding, performance monitoring, secure VPN and payroll/compliance handling—and places dedicated remote staff in roles across customer service, technical support, marketing, sales, accounting, healthcare, and recruiting. Ataraxis emphasizes time-zone alignment, month-to-month engagements, and a SCALE framework to select, onboard, automate, leverage, and evaluate assistants so businesses can scale operations cost-effectively.

📋 Description

• Answer patient calls, texts, and callbacks • Schedule appointments for multiple therapists • Verify insurance eligibility and benefits • Review and submit claims in SimplePractice • Support daily front-office operations and collaborate with the team

🎯 Requirements

• At least 2 years of US healthcare administrative experience • Mental health/behavioral health practice experience is strongly preferred • Experience with patient scheduling and insurance verification • SimplePractice experience is a plus • Excellent verbal and written English communication skills • Organized, reliable, coachable, and detail-oriented • Comfortable with productivity monitoring software

🏖️ Benefits

• Remote work options • Daily team huddle at 9:15 AM Eastern • US holiday schedule observed

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