Program Success Specialist

Job not on LinkedIn

🔥 2 minutes ago

🏄 California – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Logo of American Tire Distributors

American Tire Distributors

1001 - 5000 employees

American Tire Distributors is one of the largest independent suppliers of tires to the replacement tire market. It operates more than 106 distribution centers, serving approximately 80,000 customers across the U.S. The company offers an unsurpassed breadth and depth of inventory, frequent delivery and value-added services to tire and automotive service customers. American Tire Distributors employs more than 4,000 associates across its distribution center network. The company was named one of the Best and Brightest Companies to Work for in the Nation by the National Association for Business Resources and became one of Newsweek's Top 100 Most Loved Workplaces®.

📋 Description

• Assist leadership with coordination of special projects, as needed • Collaborate with Field Sales as appropriate • Develop and nurture relationships with dealer locations to foster long-term partnerships and maximize customer retention • Engage with dealers based on established calendar to educate them on program benefits and program compliance status • Ensure continued education on all ATD programs and product offerings • Identify opportunities for sales growth and effectively communicate these opportunities to dealer locations • Manage customer data via company CRM • Own the overall success of program dealers, ensuring that they reach monthly, quarterly, and annual compliance objectives • Resolve complex queries from internal or external customers or suppliers, escalating the most complex issues to the appropriate department • Understand the dealer business challenges which are roadblocks in reaching their goals

🎯 Requirements

• High School or GED degree • 0-2 years of related experience preferred

🏖️ Benefits

• Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

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