Revenue Manager – Design Technical Services

Job not on LinkedIn

🔥 3 minutes ago

🌵 Arizona – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

💹 Revenue Operations

👻 Ghost score 16%

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Logo of Applied Technology Group

Applied Technology Group

11 - 50 employees

Founded 1996

💼 Consulting

📦 Logistics

🔒 Cybersecurity

Consulting • Logistics • Cybersecurity

Applied Technology Group is a Fort Wayne–based managed IT services provider that offers network management, phone systems, and security/surveillance solutions for businesses. They deliver managed IT, server and cloud services, cybersecurity and business phone/telecom installations, plus surveillance systems and ongoing support, training, and local customer service across Indiana and Ohio.

📋 Description

• Lead project execution and delivery performance within the Technical Services organization • Own technical services project management from kickoff through completion • Plan project execution in alignment with approved Statements of Work • Coordinate tasks, sequencing, dependencies, and delivery activities • Resolve project issues, risks, and blockers; drive corrective action when needed • Review and approve Statements of Work before project kickoff • Validate scope clarity, delivery feasibility, and team-capability alignment • Assign Technical Specialists based on skills, availability, and delivery needs • Manage team capacity, utilization, workload balancing, schedules, PTO, and coverage • Conduct one-on-one meetings and lead performance accountability for Technical Specialists • Document feedback and performance observations; coach and implement improvement plans • Make decisions regarding role fit, reassignment, or termination when expectations are not met • Ensure delivery work meets quality and technical standards • Assign and oversee QA/QC activities • Investigate delivery issues and lead root-cause analysis • Support onboarding, training, coaching, hiring, and team growth • Work with the Director on staffing plans, delivery readiness, and reporting • Provide visibility into project status, risks, and resource needs • Escalate systemic issues affecting delivery, quality, or team performance

🎯 Requirements

• Experience managing technical or professional services projects • Proven experience leading teams and managing performance • Demonstrated ability to conduct difficult performance conversations and take decisive action • Strong ability to diagnose and resolve complex delivery issues • Experience with resource planning, utilization management, and team coordination • Strong communication, organization, and decision-making skills • Experience within the AEC industry or adjacent technology-driven industries • Familiarity with Autodesk solutions such as Revit, ACC, BIM 360, or AutoCAD • Minimum 40 hours per week, with additional hours as needed to meet deadlines • Ability to sit or stand for extended periods • Ability to travel between office locations, including locations with stairs • Ability to lift up to 30 pounds • Strong verbal and written English communication skills • Adequate visual and auditory abilities, with or without aids • Must be authorized to work in the U.S. without company sponsorship

🏖️ Benefits

• Multiple medical plan options plus dental and vision coverage • On-demand support and mental health/wellness resources via Bennie • Health Savings Account (HSA) and Flexible Spending Account (FSA) options • 401(k) with up to 4% company match after 90 days • Voluntary life, AD&D, supplemental health coverage, and disability protection • 3 weeks of PTO, paid holidays, and your birthday off • 2 paid volunteer days each year • Professional development reimbursement • Access to GreaterU, ATG’s platform for learning and growth • Four weeks of paid sabbatical after six years, in addition to regular PTO • Discounts on lifestyle perks like pet insurance and financial coaching via the Bennie Marketplace

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