Technical Business Analyst

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Applied Technology Group

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 1996

🤝 B2B

🔒 Cybersecurity

📡 Telecommunications

B2B • Cybersecurity • Telecommunications

Applied Technology Group is a Fort Wayne–based managed IT services provider that offers network management, phone systems, and security/surveillance solutions for businesses. They deliver managed IT, server and cloud services, cybersecurity and business phone/telecom installations, plus surveillance systems and ongoing support, training, and local customer service across Indiana and Ohio.

📋 Description

• Lead client interviews and observations with an exceptional "bedside manner," translating complex IT concerns into understandable, actionable narratives. • Independently identify pain points and bottlenecks in current manual processes, proposing data-driven, automated alternatives. • Evaluate customer data and system landscapes to identify master data sources and assist in designing new solution architectures. • Document business use cases, data objects, and SQL database requirements in a concise, easy-to-digest format. • Create detailed data flow diagrams, mapping data triggers, timing, and mapping across the lifecycle. • Assist software engineers in writing Technical Requirements Documents (TRDs), ensuring that promises made during discovery are technically feasible for development. • Use tools like Postman and Swagger to validate API capabilities (GET/PUT/POST/DELETE) and ensure necessary fields and endpoints exist. • Champion maintainable MVP solutions over unnecessary complexity.

🎯 Requirements

• 3+ years experience working with development projects that integrate with enterprise business systems • Proven ability to interact with stakeholders using exceptional verbal and written communication skills. • Functional SQL knowledge and understanding of 3rd normal form • Working knowledge of modern application development and RESTful APIs • Conceptual understanding of MCP (Model Context Protocol) and how LLMs interact with hosted tools • Document requirements, data flows, and system architecture • Estimate effort accurately and communicate blockers or timeline risks proactively • Champion best practices for readable, maintainable, performant, and secure solutions • Mentor junior engineers and share knowledge across the team • Manage your time effectively and communicate technical trade-offs clearly • Detail oriented: ability to understand and business processes & data • Prioritize pragmatic automation and simple, maintainable solutions (MVP/KISS approach) over unnecessary complexity • Professional experience with Revit, Civil 3d, Navisworks and other construction design tools. • Professional experience with Autodesk Forma, Procore, Newforma and other construction project management tools • Autodesk APS • PowerBI Data Analytics, Notebooks using Python scripting • AI Agents and MCP servers

🏖️ Benefits

• Health, Dental and Vision Benefits • Short-Term and Long-Term Disability • Wellness Programs • 3 weeks of PTO each year, paid holidays, and your birthday off • 2 paid volunteer days each year • 401k match up to 4% after 90 days of employment • Great culture with frequent in-person events and gatherings