Senior Medical Coding Associate – Customer Insights

🔥 15 hours ago

🏈 Alabama, Florida, +7 more states – Remote

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💵 $66k - $112k / year

⏰ Full Time

🟠 Senior

🏥 Medical Billing and Coding

🦅 H1B Visa Sponsor

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Logo of athenahealth

athenahealth

5001 - 10000 employees

Founded 1997

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

💰 Post-IPO Equity on 2017-05

Healthcare • Healthcare Insurance • SaaS

athenahealth is a provider of healthcare software solutions focused on enhancing clinical effectiveness, patient experience, and financial performance. Its flagship product, athenaOne, is an all-in-one solution that includes electronic health records (EHR), revenue cycle management (RCM), and patient engagement tools. The company offers tailor-made solutions for various healthcare providers, ranging from small practices to large health systems and specialities like behavioral health and pediatrics. athenahealth also provides payer solutions, advisory services, and platform services to improve patient outcomes and reduce costs, while ensuring a highly reliable service with 99. 98% uptime. Their solutions also incorporate AI-powered features like Ambient Notes to streamline clinical documentation. With a focus on interoperability and efficiency, athenahealth aims to simplify healthcare delivery and improve outcomes for both providers and patients.

📋 Description

• Analyze provider documentation and audits to identify opportunities for customers to improve documentation and system usage • Analyze customer configurations and practice information to identify gaps, discrepancies, and potential disruptions in Medical Coding work • Drive continuous process improvement to improve efficiency, outcomes, and scale • Design solutions favoring automation, work prevention, and product enhancement over manual workflows • Design and analyze workflows using Lean Six Sigma or other operational engineering techniques • Identify opportunities to expand the value provided to clients through additional or improved services • Independently manage multiple complex projects and prioritize deadlines • Create clear, informative, concise, on-brand presentations for internal stakeholders, leadership, and customers • Provide support, mentoring, and ongoing education for new hires and colleagues across Service Integrity • Create educational content and collateral as needed

🎯 Requirements

• Bachelor’s Degree (or commensurate level of professional experience) • CPC and/or CCS certification from AAPC or AHIMA required • 3+ years of professional experience in Medical Coding • Experience working with cross-functional groups and teams to achieve common goals and communicating and presenting to stakeholders • Experience communicating directly with customers and/or medical providers • Demonstrated ability to assume sole and independent responsibility for various projects • Experience auditing medical charts for accuracy to support coding decisions and compliance with coding regulations • Proficiency in Microsoft Office Suite: Excel, PowerPoint, Word, Outlook, OneNote • Experience implementing computer assisted coding and/or coding automation tools preferred • Knowledge of Lean Six Sigma and Agile development methodologies preferred • SQL experience preferred

🏖️ Benefits

• Health and financial benefits • Commuter support • Employee assistance programs • Tuition assistance • Employee resource groups • Collaborative workspaces • Flexible work arrangements and digital collaboration tools • Book clubs • External speakers • Hackathons • Learning-focused company culture • Support of an engaged team • Inclusive environment

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